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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues |
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#1 |
Join Date: Dec 2009
Posts: 89
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Game crashes when loading map (Kashan AAS Standard) at ~60%. If I switch to windowed mode, sometimes it lets me load, and other times it generates the error window.
![]() Key Text: Debug assertion failed! Failed to create effect: Ran out of memory. Usually this happens at 60 or 62% loading. Definitely not system memory as I have 32GB RAM and task manager doesn't show it going anywhere. Maybe page file as it is system-managed and usually just sits at 2GB. Potentially running out of memory available to 32bit programs, though not sure how to address that. This seems to only affect Kashan AAS Standard layout. I believe I was able to play either the Alt or large layout okay, and all other maps work fine. Sometimes, windowed mode will let me load in properly. I'm still testing variables, but it seems like reducing textures to medium helped. Things that didn't seem to help: reducing dynamic shadows or lighting, reducing sound from ultra high to high, enabling LODs. I've copied over the entire PR game folder from another computer that loads Kashan fine, so it's probably not a corrupted file. Code:
System Information ------------------ Operating System: Microsoft Windows 10 Pro (10.0.18363) Architecture: 64-bit Current Culture: English (United States) Motherboard: ASRock Z170 Professional Gaming i7 Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (Physical: 4, Logical: 8) Memory: 32.00 GB DIMM Modules: ChannelA-DIMM0: 8.00 GB @ 2133 MHz ChannelA-DIMM1: 8.00 GB @ 2133 MHz ChannelB-DIMM0: 8.00 GB @ 2133 MHz ChannelB-DIMM1: 8.00 GB @ 2133 MHz Page File: 2.00 GB .NET Framework: 4.6+ Release Build: 528040, Runtime: 4.0.30319.42000 Display Information ------------------- Display Device(s): BenQ SW2700 on AMD Radeon RX 5700 Display Mode(s): 2560 x 1440 (32 bit) @ 60 Hz Driver Version: 26.20.15019.19000 Display Memory: 4.00 GB Multisampling: 2, 4, 8 DPI: 96 (100%) Audio Information ----------------- Primary Playback: Microsoft Sound Mapper Primary Recording: Microphone (Creative SB X-Fi) Open AL Renderer: SB X-Fi Audio [0001] EAX: True EAX 1.0: True EAX 2.0: True EAX 3.0: True EAX 4.0: True EAX 5.0: True X-RAM: False Disk Information ---------------- Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2 Free: 51.21 GB, Total: 371.60 GB, FS: NTFS, SSD: True Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr Free: 51.21 GB, Total: 371.60 GB, FS: NTFS, SSD: True Profiles Path: C:\Users\XXXX\Documents\ProjectReality\Profiles Free: 51.21 GB, Total: 371.60 GB, FS: NTFS, SSD: True Update DL Path: C:\Users\XXXX\AppData\Local\Project Reality\Project Reality BF2\Downloads Free: 51.21 GB, Total: 371.60 GB, FS: NTFS, SSD: True Update Log Path: C:\Users\XXXX\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs Free: 51.21 GB, Total: 371.60 GB, FS: NTFS, SSD: True Game Information ---------------- Installed Mods: pr Current Mod: pr Version: Standalone - 1.0 PR Version: 1.6.2.3 Language: english Debug Available: False Large Address: True Supported Hardware: None Profile Information ------------------- Profile 0001: prWARssprint113 Type: Online Last Used Profile: True View Intro: False Fullscreen: True Display Mode: 2560x1440@60Hz Display Mode Valid: True Graphics Scheme: High Multisampling: 8x VSync: False NoLods: False Terrain Quality: High Effects Quality: High Geometry Quality: High Texture Quality: High Lighting Quality: High Dynamic Shadows: High Dynamic Lights: High Texture Filtering: High Audio Provider: Creative X-Fi Provider Valid: True Audio Quality: Ultra High EAX: True |
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#2 |
PR:BF2 Developer
![]() Join Date: Aug 2009
Posts: 2,694
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Is it fully reproducible? If yes get me a dump file so I can see which effect breaks
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#3 | |
Join Date: Dec 2009
Posts: 89
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![]() Quote:
See attached procdump. For reference, here is the console readout to go with it: Code:
ProcDump v9.0 - Sysinternals process dump utility Copyright (C) 2009-2017 Mark Russinovich and Andrew Richards Sysinternals - www.sysinternals.com Process: PRBF2.exe (15012) Process image: C:\Program Files (x86)\Project Reality\Project Reality BF2\PRBF2.exe CPU threshold: n/a Performance counter: n/a Commit threshold: n/a Threshold seconds: n/a Hung window check: Disabled Log debug strings: Disabled Exception monitor: First Chance+Unhandled+Breakpoints Exception filter: [Includes] * [Excludes] Terminate monitor: Disabled Cloning type: Disabled Concurrent limit: n/a Avoid outage: n/a Number of dumps: 1 Dump folder: C:\procdump\ Dump filename/mask: PROCESSNAME_YYMMDD_HHMMSS Queue to WER: Disabled Kill after dump: Disabled Press Ctrl-C to end monitoring without terminating the process. [22:12:41] Exception: C0000005.ACCESS_VIOLATION [22:12:41] Dump 1 initiated: C:\procdump\PRBF2.exe_200824_221241.dmp [22:12:41] Dump 1 complete: 7 MB written in 0.3 seconds [22:12:41] Dump count reached. | |
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#4 |
![]() Join Date: Nov 2018
Posts: 21
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This issue is happening on my pc too.
Recently I changed the PC monitor and changed the resolution from 1920*1080 to 4k. After that, kashan AAS Std had the same problem as sprint. Sorry, I can't give you the PC specs and detailed error messages only on this weekend... Probably Error message said "Ran out of memory". |
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#5 |
PR:BF2 Developer
![]() Join Date: Aug 2009
Posts: 2,694
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Can you try clearing shader cache and report back?
Launcher -> tools -> clear shader cache |
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#6 |
Join Date: Dec 2009
Posts: 89
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#8 |
Join Date: Dec 2009
Posts: 89
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#9 |
PR:BF2 Developer
![]() Join Date: Aug 2009
Posts: 2,694
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Can you run procdump with "-ma" instead of "-mm"? it'll be a couple of GB file
Do you have any special GPU drivers? |
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#10 | |
Join Date: Dec 2009
Posts: 89
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![]() Quote:
Tonight, the crashing also occurred on Kashan ALT. I was able to play with my regular graphics settings on Kashan ALT and Kashan STD after killing some background applications. Not sure if it was just just repeatedly trying to load until it works, or if clearing some memory helped. I'm definitely nowhere close to my 32GB memory capacity, but it's possible that BF2 only looks at the lower 4GB or something like that. Here is a link to the dump with -ma. https://www.dropbox.com/s/0fo3c41qxa...21238.rar?dl=0 | |
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