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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 01-10-2018, 08:50 PM   #1
SovietBear4
Exclamation I keep getting disconnected from servers

I'm using windows 10 and this issue started happening only after i moved to another house, so my ISP put another modem on my house, it only started happening after that, is there a fix for this or a workaround, I really miss playing PR and not getting kicked out every 2 or 3 minutes from a server.

EDIT 1: already cleared PRBF2 and PNKBSTR on my firewall.
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Old 01-11-2018, 12:24 AM   #2
assetruler69
PR Server License Administrator

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Default Re: I keep getting disconnected from servers

You can clear PNKBSTR out of your life and out of your PC since it does nothing.

https://github.com/White-Tiger/WinMTR/releases
Download this. And check what's wrong with your connection.
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Old 01-11-2018, 03:10 PM   #3
SovietBear4
Default Re: I keep getting disconnected from servers

Quote:
Originally Posted by assetruler69 View Post
You can clear PNKBSTR out of your life and out of your PC since it does nothing.

https://github.com/White-Tiger/WinMTR/releases
Download this. And check what's wrong with your connection.
Uh ok, but what should I do with that?
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Old 01-11-2018, 04:18 PM   #4
assetruler69
PR Server License Administrator

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Default Re: I keep getting disconnected from servers

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Originally Posted by SovietBear4 View Post
Uh ok, but what should I do with that?
There's a readme file there on how to use it and as far as I remember there're lots of articles and videos on internets. Just google it.
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Old 01-12-2018, 02:03 PM   #5
SovietBear4
Default Re: I keep getting disconnected from servers

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Originally Posted by assetruler69 View Post
There's a readme file there on how to use it and as far as I remember there're lots of articles and videos on internets. Just google it.
I have 0% Loss

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Old 01-12-2018, 06:26 PM   #6
SovietBear4
Default Re: I keep getting disconnected from servers

Quote:
Originally Posted by assetruler69 View Post
There's a readme file there on how to use it and as far as I remember there're lots of articles and videos on internets. Just google it.
actually just redid the test, the host was HOG's server ip and these were the results https://prnt.sc/hzpapb
what does it mean, is there a fix?

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Old 01-13-2018, 08:08 AM   #7
assetruler69
PR Server License Administrator

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Default Re: I keep getting disconnected from servers

Quote:
Originally Posted by SovietBear4 View Post
actually just redid the test, the host was HOG's server ip and these were the results https://prnt.sc/hzpapb
what does it mean, is there a fix?
192.168.0.1 - it's your modem. Connection between your modedm and your PC is stable. Next step is your ISP's routing device(well at least one of them) 15% of losses probably means that something is wrong after your modem. It could be the line or the modem itself. I would recommend you to contact your ISP's tech support and provide them with what you have(explanation of the problem and a screenshot).
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Old 02-02-2018, 10:55 AM   #8
SovietBear4
Default Re: I keep getting disconnected from servers

Quote:
Originally Posted by assetruler69 View Post
192.168.0.1 - it's your modem. Connection between your modedm and your PC is stable. Next step is your ISP's routing device(well at least one of them) 15% of losses probably means that something is wrong after your modem. It could be the line or the modem itself. I would recommend you to contact your ISP's tech support and provide them with what you have(explanation of the problem and a screenshot).
I Found the culprit. I switch my modem to bridge and then connected a really reliable tp link router, new results: https://prnt.sc/i97h77
So to people that have this issue, try using a router from a good brand and put the modem on bridged, apparantly that solved it for me. I didn't do a gameplay test yet, but by the looks of the winMTR 1% loss is way more acceptable than 10% hahahaha. I still might get disconnected, but not certainly every 2-3 minutes.

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Old 02-02-2018, 11:05 AM   #9
SovietBear4
Default Re: I keep getting disconnected from servers

Quote:
Originally Posted by SovietBear4 View Post
I Found the culprit. I switch my modem to bridge and then connected a really reliable tp link router, new results: https://prnt.sc/i97h77
So to people that have this issue, try using a router from a good brand and put the modem on bridged, apparantly that solved it for me. I didn't do a gameplay test yet, but by the looks of the winMTR 1% loss is way more acceptable than 10% hahahaha. I still might get disconnected, but not certainly every 2-3 minutes.
Just noticed the ip on the new test isn't the same as the old one. https://prnt.sc/i97nbv (corrected test)

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Old 02-02-2018, 12:03 PM   #10
SovietBear4
Default Re: I keep getting disconnected from servers

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Originally Posted by SovietBear4 View Post
Just noticed the ip on the new test isn't the same as the old one. https://prnt.sc/i97nbv (corrected test)
And... I still keep getting disconnected from servers............. now I have no idea on what's happening

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