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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2015-11-02, 15:13   #1
Stonie
Thumbs up CTD PR 1.3.5 fixed in patch 1.3.6

After installing the patch my game randomly ctd.

I un installed the game and DL a fresh ISO 1.3.5 and reinstalled. But no success.

Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.10240)
      Architecture: 64 bits
   Current Culture: Dutch (Netherlands)
       Motherboard: Acer Predator G3-605
         Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (Physical: 4, Logical: 8)
            Memory: 16,00 GB
      DIMM Modules: DIMM1: 8,00 GB @ 1600 MHz
                    DIMM2: 8,00 GB @ 1600 MHz
         Page File: 2,38 GB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 970
                    Generic PnP Monitor on NVIDIA GeForce GTX 970
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
                    1920 x 1080 (32 bit) @ 60 Hz
                    1920 x 1080 (32 bit) @ 60 Hz
                    1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 10.18.13.5362 (353.62)
    Display Memory: 4,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers (Realtek High Definiti
 Primary Recording: Microphone (Yeti Stereo Microph
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: True
           EAX 4.0: True
           EAX 5.0: True
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 75,79 GB, Total: 117,99 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 75,79 GB, Total: 117,99 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Sascha\Documents\ProjectReality\Profiles
                    Free: 75,79 GB, Total: 117,99 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Sascha\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 75,79 GB, Total: 117,99 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Sascha\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 75,79 GB, Total: 117,99 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.5.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [PR]MRF|Stonie
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
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Last edited by Stonie; 2015-11-04 at 05:35.. Reason: problem solved
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Old 2015-11-02, 15:33   #2
Olicarnage
Default Re: CTD PR 1.3.5

Hi, Can you post the PRLauncher.log (if it exists) located in your case in C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin ?
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Old 2015-11-02, 17:23   #3
Stonie
Default Re: CTD PR 1.3.5

Is this the log?

Code:
Project Reality Log File
PRLauncher.exe started at: 2015-11-02T15:00:25

Warning: Unable to set video setting: System.UnauthorizedAccessException: Toegang tot het pad C:\Users\Sascha\Documents\ProjectReality\Profiles\0001\Video.con.tmp is geweigerd.
   bij System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bij System.IO.File.InternalDelete(String path, Boolean checkHost)
   bij Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: EffectsQuality: Failure
Warning: 1352: Error while game running.
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Old 2015-11-02, 17:58   #4
WolfskinUK
Default Re: CTD PR 1.3.5

I too am having CTD issues since the update. I have also deleted the game and fresh installed it. Same problem it either crashes before fully starting or crashes shortly after entering a server. PLEASE HELP. This is my log file:-

Code:
Project Reality Log File
PRLauncher.exe started at: 2015-11-02T17:41:38

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: EffectsQuality: Failure
Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: LightingQuality: Failure
Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoRestrictedQualityDescription c)
Warning: Error updating video settings: TextureQuality: Failure
Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: LightingQuality: Failure
Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Mike McKee\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: TerrainQuality: Failure
Warning: 1352: Error while game running.
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Old 2015-11-02, 18:13   #5
Olicarnage
Default Re: CTD PR 1.3.5

Yes, that's it. You have the same problem as me and another guy.

https://www.realitymod.com/forum/f27...39028-ctd.html

For a reason I don't understand yet, PRLauncher is trying to update the Video.con file while the game is running. During that process, it makes a copy of the file Video.con (Video.con.tmp) and it modifies the original. At some point, an error occur because the access of Video.con.tmp is denied and PRLauncher.exe crash, wich leads to a PRBF2.exe crash because it can't run without PRLauncher.exe

I have decompiled Reality.BF2.dll to try to understand what is happening. A workaround for the moment could be to prevent PRLauncher to update the Video.con with SetSettings methods.
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Last edited by Olicarnage; 2015-11-02 at 18:22..
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Old 2015-11-02, 22:47   #6
SpideR362
Default Re: CTD PR 1.3.5

Same issue

Code:
Project Reality Log File
PRLauncher.exe started at: 2015-11-02T16:31:30

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\jason\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoRestrictedQualityDescription c)
Warning: Error updating video settings: TextureQuality: Failure
Warning: 1352: Error while game running.
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Old 2015-11-02, 23:14   #7
Waddaz
Default Re: CTD PR 1.3.5

Same issue here. Posted a thread with specs and message
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Old 2015-11-03, 00:03   #8
Stonie
Default Re: CTD PR 1.3.5

Quote:
Originally Posted by Olicarnage View Post
A workaround for the moment could be to prevent PRLauncher to update the Video.con with SetSettings methods.
I have no clue what that means.
Is it tested and proven to make it work?

Can you explain me step by step what to do?
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Old 2015-11-03, 00:26   #9
[R-DEV]Mineral
PR:BF2 Lead Designer
Supporting Member
PR Server License Administrator

Mineral's Avatar
Default Re: CTD PR 1.3.5

make sure pr has write and read access to your profile folder.

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Old 2015-11-03, 01:50   #10
Stonie
Default Re: CTD PR 1.3.5

Quote:
Originally Posted by [R-DEV]Mineral View Post
make sure pr has write and read access to your profile folder.
I am a desktop user, so you need to explain to me how I need to do that

If I go to the folder: C:\Program Files (x86)\Project Reality, go to properties and untick read only, confirm to do so for the sub folders and hit apply. When I check the properties, it has magically ticked read only.
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Last edited by Stonie; 2015-11-03 at 03:06..
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