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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2016-05-14, 03:43   #1
ExcaliburMX

ExcaliburMX's Avatar
Exclamation Crashed After Getting Logged In

Hi, im kinda new to this Project Reality, some of my friends told me to play it, so i downloaded this game at midnight and installed it, but after some seconds inside the game, it always crashed and suddenly take me back to desktop

I had no idea what happen, hope someone could help me because my lack of friends who knowing this error.

Here is my Laptop's Stats
Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: Indonesian (Indonesia)
       Motherboard: ASUSTeK COMPUTER INC. K46CA
         Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (Physical: 2, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: ChannelA-DIMM0: 2,00 GB @ 1600 MHz
                    ChannelB-DIMM0: 2,00 GB @ 1600 MHz
         Page File: 16,00 GB
    .NET Framework: 4.5, Runtime: 4.0.30319.17929

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 10.18.10.4358
    Display Memory: 1,85 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Hear (Hear)
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\Game\Project Reality BF2
                    Free: 206,23 GB, Total: 361,34 GB, FS: NTFS, SSD: False
          Mod Path: D:\Game\Project Reality BF2\mods\pr
                    Free: 206,23 GB, Total: 361,34 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Asus\Documents\ProjectReality\Profiles
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Asus\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Asus\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: ExcaliburMX
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x720@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
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Old 2016-05-14, 05:44   #2
PLODDITHANLEY
Supporting Member
Default Re: Crashed After Getting Logged In

Hello,

Firsty set games resolution in the launcher to match your systems resolution so set game to run at 1366 X 768.

Your sound output device looks wrong my laptop says (Realtek High Def or headphones when plugged in

Quote:
Primary Playback: Hear (Hear)
So check your sound settings in realtek HD audio manager and update the driver if it is old, but you have a combo jack so it may be different.

If still no good update these.

DirectX
.net

If still no good in the launcher tick run in windowed mode and launch to see if an error message shows up.

Quote:
Originally Posted by ExcaliburMX View Post
Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
   Current Culture: Indonesian (Indonesia)
       Motherboard: ASUSTeK COMPUTER INC. K46CA
         Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (Physical: 2, Logical: 4)
            Memory: 4,00 GB
      DIMM Modules: ChannelA-DIMM0: 2,00 GB @ 1600 MHz
                    ChannelB-DIMM0: 2,00 GB @ 1600 MHz
         Page File: 16,00 GB
    .NET Framework: 4.5, Runtime: 4.0.30319.17929

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 10.18.10.4358
    Display Memory: 1,85 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Hear (Hear)
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\Game\Project Reality BF2
                    Free: 206,23 GB, Total: 361,34 GB, FS: NTFS, SSD: False
          Mod Path: D:\Game\Project Reality BF2\mods\pr
                    Free: 206,23 GB, Total: 361,34 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Asus\Documents\ProjectReality\Profiles
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Asus\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Asus\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 27,02 GB, Total: 104,33 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: ExcaliburMX
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1280x720@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

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Old 2016-05-14, 13:08   #3
ExcaliburMX

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Default Re: Crashed After Getting Logged In

Im using Hear for my Equalizer, tho my Realtek HD Audio doesnt get wrong
Ill try to update my NET and Direct X then
Thanks For the Help
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Old 2016-05-14, 14:04   #4
ExcaliburMX

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Default Re: Crashed After Getting Logged In

first problem solved, but here comes another
i cant even launch a local game, it always crashed
and also, when i do join a server, it always crashed in the middle of the loading.
any clues for this?
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Last edited by ExcaliburMX; 2016-05-14 at 16:26..
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Old 2016-05-14, 21:08   #5
PLODDITHANLEY
Supporting Member
Default Re: Crashed After Getting Logged In

For local game have you created another offline profile if so check graphic resolution is matching.

Go to documents Project reality profiles and make the files read only - this is often an issue in win 10 but try it.

I haven't seen anyone with a CPU as slow as yours before PR is very CPU heavy when running, but a crash because I'm not sure. Try on all low and switch off dynamic shadows and lighting to test.

Would you be able to try the sound going straight through realtek to eliminate your eq as a possible.

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Last edited by PLODDITHANLEY; 2016-05-16 at 21:30..
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Old 2016-05-16, 18:05   #6
ExcaliburMX

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Default Re: Crashed After Getting Logged In

aight then, thanks for the help
ill inform you as soon as possible if there is another error happens
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Old 2016-05-16, 23:32   #7
ExcaliburMX

ExcaliburMX's Avatar
Default Re: Crashed After Getting Logged In

Well, it seems my equalizer blocks out the game
Problem solved, anyway i hope the Project Reality can add exception
to some of equalizer for greater gaming experience
Thanks for the Help
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Old 2016-05-16, 23:44   #8
PLODDITHANLEY
Supporting Member
Default Re: Crashed After Getting Logged In

Nice thanks for posting your fix hope to see you ingame.

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