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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2015-11-02, 18:45   #1
HellRanger2558

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Default Project Reality closing itself after v1.3.5 on win 8 and 10

I at first thought it was because I was running windows 8.1 so I upgraded to windows 10 and I still have the problem with PR suddenly closing itself not crashing about 5-10 min into a match. If anyone else has had this problem and knows why or if anyone can help fix this that would be much appreciated.

Thank you
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Old 2015-11-02, 18:55   #2
Olicarnage
Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

Hi,

Can you post your specs via PR Launcher (click on Support, and copy paste here what is inside the window) and the PRLauncher.log file located by default in C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin ?

Thank you.
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Old 2015-11-02, 19:51   #3
HellRanger2558

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

(Yea I know my setup is bad)(Just came from console 4 months ago and don't have 1 grand to dump on a good computer)
System Information
------------------
Operating System: Microsoft Windows 10 Home (10.0.10240)
Architecture: 64-bit
Current Culture: English (United States)
Motherboard: Acer Aspire XC-603G
Processor: Intel(R) Pentium(R) CPU J2900 @ 2.41GHz (Physical: 4, Logical: 4)
Memory: 4.00 GB
DIMM Modules: DIMM0: 4.00 GB @ 1333 MHz
Page File: 1.45 GB
.NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
Display Device(s): AOC 2060W3 on Intel(R) HD Graphics
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
Driver Version: 10.18.10.4276
Display Memory: 2.01 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Speakers (USB Audio Device)
Primary Recording: Microphone (USB Audio Device)
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 785.77 GB, Total: 915.62 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 785.77 GB, Total: 915.62 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\49ers16\Documents\ProjectReality\Profiles
Free: 785.77 GB, Total: 915.62 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\49ers16\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 785.77 GB, Total: 915.62 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\49ers16\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 785.77 GB, Total: 915.62 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.3.5.0
Language: english
Debug Available: False
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: HellRanger2558
Type: Online
View Intro: True
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Custom
Multisampling: Off
VSync: False
Terrain Quality: High
Effects Quality: High
Geometry Quality: High
Texture Quality: High
Lighting Quality: Low
Dynamic Shadows: Low
Dynamic Lights: Low
Texture Filtering: High
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True

Profile 0002: PV2H.Ranger[21MID]
Type: Online
Last Used Profile: True
View Intro: True
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: Custom
Multisampling: Off
VSync: False
Terrain Quality: High
Effects Quality: High
Geometry Quality: High
Texture Quality: High
Lighting Quality: Low
Dynamic Shadows: Low
Dynamic Lights: Low
Texture Filtering: High
Audio Provider: Software
Provider Valid: True
Audio Quality: Medium
EAX: True
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Old 2015-11-02, 19:53   #4
Olicarnage
Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

and the PRLauncher.log file located by default in C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr\bin ?
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Old 2015-11-02, 20:11   #5
HellRanger2558

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

Code:
Project Reality Log File
PRLauncher.exe started at: 2015-11-02T10:49:35

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\49ers16\Documents\ProjectReality\Profiles\0002\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: TerrainQuality: Failure
Warning: 1352: Error while game running.
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Old 2015-11-02, 20:25   #6
Scubbo
Supporting Member
PR Server License Administrator

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

I got the same error on Win7sp1x64

Code:
Project Reality Log File
PRLauncher.exe started at: 2015-11-02T17:35:49

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\Scubbo\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 a, VideoSetting b, VideoLimitedQualityDescription c)
Warning: Error updating video settings: TerrainQuality: Failure
Warning: 1352: Error while game running.

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Old 2015-11-02, 20:34   #7
HellRanger2558

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

Any idea how to fix it?
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Old 2015-11-02, 20:35   #8
Olicarnage
Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

Alright, it seems like quite a lot of people are getting this error. I hope the devs will respond soon.
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Old 2015-11-02, 20:37   #9
Scubbo
Supporting Member
PR Server License Administrator

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

looks like it's having issues forcing terrain quality settings? ;-P anti-hack settings killing it all... DAMN YOU CHEATERS MAKE IT SO HARD TO MAKE MODSSSS >_<

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Old 2015-11-02, 20:37   #10
HellRanger2558

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Default Re: Project Reality closing itself after v1.3.5 on win 8 and 10

Yea I would like to see the new maps.
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