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22 Jun 2018, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 06-14-2018, 10:17 AM   #1
disnoxxio
Default Sound incompatible

Hi,
After being back since like 1.5 year I'd wanted to update my PR, everything worked fine but now the sound wont work due to the error that its incompatible with my hardware, I'm using exactly the same PC and setup I've been using for years for PR and only have this problem since I've updated my PR. Does anyone have a solution for this?

Cheers,
Disnoxxio

Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.14393)
      Architecture: 64 bits
   Current Culture: Dutch (Netherlands)
       Motherboard: ASUSTeK COMPUTER INC. B85M-E
         Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (Physical: 4, Logical: 4)
            Memory: 8.00 GB
      DIMM Modules: ChannelA-DIMM1: 4.00 GB @ 1600 MHz
                    ChannelB-DIMM1: 4.00 GB @ 1600 MHz
         Page File: 8.00 GB
    .NET Framework: 4.6+ Release Build: 461310, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Packard Bell Maestro222Ws on NVIDIA GeForce GTX 760
   Display Mode(s): 1920 x 1080 (32 bit) @ 59 Hz
    Driver Version: 23.21.13.8813 (388.13)
    Display Memory: 2.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Luidsprekers (Realtek High Defi
 Primary Recording: Microphone (Realtek High Defini
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: G:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 272.68 GB, Total: 931.51 GB, FS: NTFS, SSD: False
          Mod Path: G:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 272.68 GB, Total: 931.51 GB, FS: NTFS, SSD: False
     Profiles Path: G:\Users\Rob\Documents\ProjectReality\Profiles
                    Free: 272.68 GB, Total: 931.51 GB, FS: NTFS, SSD: False
    Update DL Path: G:\Users\Rob\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 272.68 GB, Total: 931.51 GB, FS: NTFS, SSD: False
   Update Log Path: G:\Users\Rob\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 272.68 GB, Total: 931.51 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr, pr_repo, pr_ww2, pr_ww2_repo
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.4.5
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: SH|Disnoxxio
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Low
               EAX: True

      Profile 0002: [PR]PDI|Disnoxxio
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

      Profile 0003: [PR|EMC]Disnoxxio
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

      Profile 0004: [PR]EMC|Disnoxxio
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

disnoxxio is offline Reply With Quote
Old 06-14-2018, 03:22 PM   #2
[R-DEV]​AfterDune
PR:BF2 Developer
Supporting Member
PR Server License Administrator

AfterDune's Avatar
Default Re: Sound incompatible

Hey disnoxxio, good to see you here again!

Sorry, I don't really know how to help you out, just wanted to say 'hi'.

I'm positive someone here will help you out and get it working.

AfterDune is offline Reply With Quote
Old 06-14-2018, 04:39 PM   #3
disnoxxio
Default Re: Sound incompatible

Hey man! It's good to see you and so many others are still around thanks for the welcome back .
I'm doing a clean install now just to see if that'll work and then hopefully I'll be back playing again!

disnoxxio is offline Reply With Quote
Old 06-15-2018, 05:35 AM   #4
[R-DEV]​AlonTavor
PR:BF2 Developer
Default Re: Sound incompatible

> due to the error that its incompatible with my hardware

Where do you see this error?
AlonTavor is offline Reply With Quote
Old 06-15-2018, 06:11 AM   #5
disnoxxio
Default Re: Sound incompatible

I had the error when I went to sound options in the game. However I did a clean install and everything is fine.
Thanks for responding!

disnoxxio is offline Reply With Quote
Old 06-15-2018, 07:14 AM   #6
[R-DEV]​AfterDune
PR:BF2 Developer
Supporting Member
PR Server License Administrator

AfterDune's Avatar
Default Re: Sound incompatible

Glad the reinstall worked! Enjoy the game!

AfterDune is offline Reply With Quote
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