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02 Dec 2022, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2022-09-05, 06:06   #1
Yparks
Default Error 1324 - Display Mode is Not Supported.

I'm trying to play on an older, but still pretty strong laptop, never ran PR on it before. I've tried several solutions and nothing:

- I've tried to reset all profiles
- I've changed the refresh rate in the Docs/Project Reality/Profiles/0001 to match my screen 50hz
- I've changed the screen resolution to 800x600
- I've updated the graphics driver to the newest available


Code:
System Information
------------------
    Operating System: Microsoft Windows 10 Home (10.0.19044)
        Architecture: 64-bit
     Current Culture: English (Canada)
         Motherboard: LENOVO 20BLCTO1WW
           Processor: AMD A4-5000 APU with Radeon(TM) HD Graphics     (Physical: 4, Logical: 4)
              Memory: 8.00 GB
        DIMM Modules: DIMM 0: 4.00 GB @ 1600 MHz
                      DIMM 1: 4.00 GB @ 1600 MHz
           Page File: 2.50 GB
      .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): LCD 1366x768 on AMD Radeon HD 8330
     Display Mode(s): 1366 x 768 (32 bit) @ 50 Hz
      Driver Version: 15.200.1045.0
      Display Memory: 512.00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Headset (HD 4.50R Hands-Free AG
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 99.99 GB, Total: 223.27 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 99.99 GB, Total: 223.27 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\StephenJ\Documents\ProjectReality\Profiles
                      Free: 99.99 GB, Total: 223.27 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\StephenJ\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 99.99 GB, Total: 223.27 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\StephenJ\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 99.99 GB, Total: 223.27 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.1.1
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: Yparks
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 800x600@50Hz
  Display Mode Valid: False
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1.0
Overgrowth Lod-Scale: 1.0
      NoLods Terrain: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
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Old 2022-09-18, 01:08   #2
Yparks
Default Re: Error 1324 - Display Mode is Not Supported.

I think it's because the native refresh rate is 50hz. I can't change it through the windows 10 menu. I'm aware of another thread about "Power Strip" being able to create a driver.... or something like that. But I can't figure it out.
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Old 2022-09-19, 15:38   #3
[R-COM]PvtNewb
Support Technician
PR Server License Moderator

PvtNewb's Avatar
Default Re: Error 1324 - Display Mode is Not Supported.

Have you tried creating a custom resolution with CRU? I don't know if your internal display can handle 60hz though since idk which laptop is this.

Just for the record, your APU (Kabini A4-5000) isn't really that fast in single threaded perf, so you might get lower than expected fps.

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Old 2022-09-21, 02:59   #4
Yparks
Default Re: Error 1324 - Display Mode is Not Supported.

Nvm, I smashed it in a drunken rage. No more laptop. Take care.
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Old 2022-11-13, 23:37   #5
dcrum25

dcrum25's Avatar
Default Re: Error 1324 - Display Mode is Not Supported.

I've been playing this whole time. Game crashed a few minutes ago and when I try to load up now it gives me this error. Any suggestions?

Code:
System Information
------------------
    Operating System: Microsoft Windows 11 Pro (10.0.22000)
        Architecture: 64-bit
     Current Culture: English (United States)
         Motherboard: HP 829A
           Processor: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz (Physical: 4, Logical: 4)
              Memory: 32.00 GB
        DIMM Modules: DIMM1: 16.00 GB @ 2400 MHz
                      DIMM3: 16.00 GB @ 2400 MHz
           Page File: 4.75 GB
      .NET Framework: 4.6+ Release Build: 528449, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 630
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 31.0.101.2111
      Display Memory: 1024.00 MB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: External Microphone (Synaptics 
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                      Free: 113.67 GB, Total: 237.14 GB, FS: NTFS, SSD: True
            Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                      Free: 113.67 GB, Total: 237.14 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\The Crums\OneDrive\Documents\ProjectReality\Profiles
                      Free: 113.67 GB, Total: 237.14 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\The Crums\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 113.67 GB, Total: 237.14 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\The Crums\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 113.67 GB, Total: 237.14 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.2.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: GutWrencher
                Type: Online
   Last Used Profile: True
          View Intro: False
          Fullscreen: True
        Display Mode: 
  Display Mode Valid: False
     Graphics Scheme: Custom
       Multisampling: Off
               VSync: False
     Terrain Quality: High
     Effects Quality: High
    Geometry Quality: High
     Texture Quality: Medium
    Lighting Quality: High
     Dynamic Shadows: Off
      Dynamic Lights: Off
   Texture Filtering: Medium
   Statics Lod-Scale: 5.0
Overgrowth Lod-Scale: 5.0
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: High
                 EAX: True
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Old 2022-11-15, 06:53   #6
[R-COM]PvtNewb
Support Technician
PR Server License Moderator

PvtNewb's Avatar
Default Re: Error 1324 - Display Mode is Not Supported.

Quote:
Originally Posted by dcrum25 View Post
I've been playing this whole time. Game crashed a few minutes ago and when I try to load up now it gives me this error. Any suggestions?
Have you tried resetting your profile? Also check on your resolution settings for the profile. There's a good chance that the profile got corrupted during unexpected crashes.

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Old 2022-11-19, 22:35   #7
dcrum25

dcrum25's Avatar
Thumbs up Re: Error 1324 - Display Mode is Not Supported.

FIXED! The fix for this error is to reset your profile OR create a new profile. Thank you for the response and good information. Just sucks having to remember my key binds as I don't use the standard WSAD. But it did fix the issue.
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