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02 Mar 2021, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-07-22, 22:03   #1
trespartes
Default PR:BF2 v1.6.2.2 crashes at launch and profile management

Hello PR:Forums,

I've been an avid player for a while and love everything about this game. However, I've had to change my computer recently and I've been trying to get PR:BF2 to work on it and it appears to be quite hard for a reason.

I've installed the last version on another machine that works like a charm, however I wanted to also install it on my side-PC. I've installed it multiple times from both the v1.5.0.0 & v1.6.0.0 installation media and it just won't work.

I'm trying to install the game in my DATA partition (i.e. D:\) which is different from the default "C:\Program Files (x86)" path. For some reason the game seems to be having trouble with reading/writting the files in the "C:\Users\XXXXX\Documents\ProjectReality\Profiles" .

I've been trying to launch it through both an online/steam account and an offline account but it doesn't seem to work on either. Once I open the launcher (trough the Desktop Icon or the Launcher located at "D:\DATA\Project Reality BF2\mods\pr\bin". I've verified that both of those files are run with administrative privileges and UAC check. I've also tried to launch the game in both the v1.6.0.0 clean install mode and the updated v1.6.2.2 and once I click on "PLAY" the game tries to launch with the screen going black on "full screen mode" and after 10 seconds it closes and a message says "PR:BF2 has closed, cleaning up resources..."

Other times it crashes after the login prompt has been recieved with the message:

"Critical Error
An unhandled exception has occured. Details are as follows:
Could not find file 'C:\Users\XXXX\Documents\ProjectReality\Profiles\l ogin.cookie'.

Further Dretails can be found in the following file:

D:\DATA\Project Reality\BF2\mods\pr\bin\PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum"

I attach the respective log.

-------------
Code:
Project Reality Log File
PRLauncher.exe started at: 2020-07-22T16:44:12

Critical Error: An unhandled exception has occured. Details are as follows:

Could not find file 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\login.cookie'.

Further details can be found in the following file:

D:\DATA\Project Reality BF2\mods\pr\bin\PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum

 > System.IO.FileNotFoundException: Could not find file 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\login.cookie'.
File name: 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\login.cookie'
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost)
   at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost)
   at System.IO.File.InternalWriteAllText(String path, String contents, Encoding encoding, Boolean checkHost)
   at PRLauncher.WPF.ViewModel.Pages.LoginPageViewModel.o.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
-------------

When I try to create a new online profile from the launcher I get the following message:

"Critical Error
An unhandled exception has occured. Details are as follows:
Could not find file 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\ 0004'.

Further Dretails can be found in the following file:

D:\DATA\Project Reality\BF2\mods\pr\bin\PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum"


The log reads as follows:

-------------
Code:
Project Reality Log File
PRLauncher.exe started at: 2020-07-22T16:50:13

Critical Error: An unhandled exception has occured. Details are as follows:

Could not find file 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\0004'.

Further details can be found in the following file:

D:\DATA\Project Reality BF2\mods\pr\bin\PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum

 > System.IO.FileNotFoundException: Could not find file 'C:\Users\andres.jimenez\Documents\ProjectReality\Profiles\0004'.
File name: 'C:\Users\XXXXX\Documents\ProjectReality\Profiles\0004'
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   at PRLauncher.WPF.ViewModel.Pages.CreateProfilePageViewModel.c.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
-------------

Sometimes the log file reads as follows

-------------
Code:
Project Reality Log File
PRLauncher.exe started at: 2020-07-22T16:53:08

Warning: Error in game thread: 3

 > Illegal characters in path.
-------------


I also will add the system information from the Options Tab in the Launcher:

-------------
Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.17134)
      Architecture: 64-bit
   Current Culture: Spanish
       Motherboard: SAMSUNG ELECTRONICS CO., LTD. RF511/RF411/RF711
         Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (Physical: 2, Logical: 4)
            Memory: 8,00 GB
      DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 1333 MHz
                    ChannelB-DIMM0: 4,00 GB @ 1333 MHz
         Page File: 8,00 GB
    .NET Framework: 4.6+ Release Build: 461808, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 3000
                    Generic PnP Monitor on Intel(R) HD Graphics 3000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
                    1024 x 768 (32 bit) @ 60 Hz
    Driver Version: 21.21.13.7654 (376.54)
    Display Memory: 1024,00 MB
     Multisampling: 
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: Microphone (Realtek High Defini
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\DATA\Project Reality BF2
                    Free: 33,47 GB, Total: 374,69 GB, FS: NTFS, SSD: Unknown
          Mod Path: D:\DATA\Project Reality BF2\mods\pr
                    Free: 33,47 GB, Total: 374,69 GB, FS: NTFS, SSD: Unknown
     Profiles Path: C:\Users\XXXXX\Documents\ProjectReality\Profiles
                    Free: 3,39 GB, Total: 199,71 GB, FS: NTFS, SSD: Unknown
    Update DL Path: C:\Users\XXXXX\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 3,39 GB, Total: 199,71 GB, FS: NTFS, SSD: Unknown
   Update Log Path: C:\Users\XXXXX\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 3,39 GB, Total: 199,71 GB, FS: NTFS, SSD: Unknown

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.2.2
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: trespartes
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0002: trespartes
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0003: trespartes
              Type: Offline
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
-------------

I'm really sorry for the long post. This has honestly a tough cookie, I've been struggling with this particular installation for a while. I hope you'll be able to help me. Thank you very much in advance for any assistance provided.
trespartes is offline Reply With Quote
Old 2020-07-23, 11:07   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: PR:BF2 v1.6.2.2 crashes at launch and profile management

Have you tried running Windowed?
Are you using OneDrive which messes around with your documents folder?
AlonTavor is offline Reply With Quote
Old 2020-07-24, 01:18   #3
trespartes
Default Re: PR:BF2 v1.6.2.2 crashes at launch and profile management

Thank you for your reply.

>Have you tried running Windowed?
Yes. It gives the following message.

BF2 Error

Debug assertion failed!
Version: 1.5.3153-802.0 Build date:
Module: RendDX9
File:
C:\dice\Projects\BF2Branches\Patch_1_50\Code\BF2\R endDx9\RendDX9Init.cpp
Line: 526

Text: Failed to find valid format for windowed mode.

Current confile:


>Are you using OneDrive which messes around with your documents folder?
No I'm not, this PC doesn't have OneDrive installed/activated/running.
trespartes is offline Reply With Quote
Old 2020-07-26, 03:23   #4
thedude100
Default Re: PR:BF2 v1.6.2.2 crashes at launch and profile management

I have having this same issue been playing for years now unable to play anymore. Reinstalled 3 times. I have been unable to create, retrieve, offline, and online. Keeps giving me profile folder 000X folder errors.
thedude100 is offline Reply With Quote
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