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08 Aug 2020, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-08-01, 13:59   #1
TyrantSlayer
Post Random crash (file .dmp on link)

Dear support members,

I have been suffering a crash game error wich frozes all my computer and the only solution is presing the reset button on my computer.

I tried to open with bluescreenview but i couldn't do it so I link the dump error file I get from procdump:

https://drive.google.com/file/d/15Go...ew?usp=sharing

Thanks in advance.
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Old 2020-08-01, 14:26   #2
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member

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Default Re: Random crash (file .dmp on link)

Thanks for the dump. The crash appears to be caused by Avast antivirus. Please try whitelisting PRBF2.exe and the PRLauncher.exe.

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2020-08-02, 15:09   #3
TyrantSlayer
Default Re: Random crash (file .dmp on link)

Thanks alot I'm going to try it !! btw how u open the dump ? what program u used ?
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Old 2020-08-02, 15:23   #4
[R-DEV]Mats391
PR:BF2 Lead Developer
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Default Re: Random crash (file .dmp on link)

I use Visual Studio or WinDbg.

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2020-08-02, 17:02   #5
TyrantSlayer
Default Re: Random crash (file .dmp on link)

THANKS A LOT !!! u gods of developing
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Old 2020-08-06, 12:01   #6
TyrantSlayer
Default Re: Random crash (file .dmp on link)

Dear support team,

dont know if create a new thread or just reply here.

I uninstalled the Avast antivirus and looks like fixing the problem but after 1 day without any crashes the crash is back, I bring a new dump file. (antivirus is still uninstalled)

https://drive.google.com/file/d/1eOq...ew?usp=sharing

Thanks in advance for the help.
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