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18 Apr 2021, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2021-02-28, 14:11   #1
WingWalker
Default Updatted:PR crashes on startup...

Updated PR, when I click to play it crashes as it is starting up.


There was an error message that came up once, but it didn't appear other times after, I missed what it said. Something about resolution I think?

W.W.
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Last edited by WingWalker; 2021-02-28 at 14:31..
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Old 2021-03-01, 12:06   #2
WingWalker
Default Re: Updatted:PR crashes on startup...

No help on this?

PR will not start for me at all after the update, and now still after the second mini update.


Click to play and my screen goes black like its loading the game, then just kicks me back to the desktop...

W.W.
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Old 2021-03-01, 12:44   #3
[R-DEV]​Suchar
PR:BF2 Developer
Project Reality Beta Tester
Default Re: Updatted:PR crashes on startup...

Find a text file called PRLauncher.log in the following directory:
Code:
Project Reality/Project Reality BF2/mods/pr/bin
Include PR Support Information as well. Go to Launcher ---> Support, click Copy To Clipboard and CTRL+V here.



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Old 2021-03-01, 12:46   #4
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Updatted:PR crashes on startup...

Also try to get a dump (quickly run procdump before it crashes)
https://www.realitymod.com/forum/sho...d.php?t=147961
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Old 2021-03-02, 22:24   #5
WingWalker
Default Re: Updatted:PR crashes on startup...

Code:
Project Reality Log File
PRLauncher.exe started at: 2021-02-28T07:13:42

Warning: Unable to set video setting: System.UnauthorizedAccessException: Access to the path 'C:\Users\PC\Documents\ProjectReality\Profiles\0001\Video.con.tmp' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalDelete(String path, Boolean checkHost)
   at Reality.BF2.Settings.Video.SetSetting(UInt16 , VideoSetting , VideoLimitedQualityDescription )
Warning: Error updating video settings: EffectsQuality: Failure

W.W.
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Old 2021-03-03, 08:28   #6
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

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Default Re: Updatted:PR crashes on startup...

Are you getting this same error every time you start? If so, always with same settings (EffectsQuality) in last line?
What operating system are you using?
Are you using OneDrive for your documents?

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2021-03-03, 22:43   #7
WingWalker
Default Re: Updatted:PR crashes on startup...

Quote:
Originally Posted by Mats391 View Post
Are you getting this same error every time you start? If so, always with same settings (EffectsQuality) in last line?
What operating system are you using?
Are you using OneDrive for your documents?

Running Windows 7, I don't know what OneDrive is.

The same thing happens every time, click "Play" and the screen goes black like it is launching, then returns to the desk top.

The only settings I changed were resetting all options to default in the options menu, tried lowering the resolution to 800x600@60Hz, and tried deleting the cache files under Documents/Battlefield 2/ mods/ bf2/ cache... but that did nothing so I put them back.

I just tried launching PR a few times and then checked the PRLauncher log file and it said this today, which is different...

Code:
Project Reality Log File
PRLauncher.exe started at: 2021-03-03T16:31:30

Warning: Error 1 in WinApi parsing modules?\Program Files (x86)\Project Reality\Project Reality BF2\BF2VoipServer.dll

W.W.
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Last edited by WingWalker; 2021-03-03 at 22:49..
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Old 2021-03-04, 07:30   #8
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

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Default Re: Updatted:PR crashes on startup...

Since it crashed with a different error now, I suspect it is not an issue with the Launcher (Launcher just seems to fail since PR crashes on start) and rather prbf2.exe is crashing.
Please try attaching procdump in the short window before it crashes. If that is not possible, please check the windows Even viewer -> Windows Logs -> Application for any errors involving prbf2.exe

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2021-03-07, 14:08   #9
WingWalker
Default 1.6.4.4 Can't Launch PR Anymore... Still

Just tried to launch PR after the small update to 1.6.4.4 today and am still having the same problem as with the first and second updates.

Click to play and it says "Launching" and the screen goes black like the game is starting, but then just goes back to desktop. No error message comes up accept for one time when this first happened with the first update.

No problems with PR ever before this update, everything is the same as before on my side.

The PRLauncher log file shows this.

Code:
Project Reality Log File
PRLauncher.exe started at: 2021-03-07T07:57:44

Warning: Error 1 in WinApi parsing modules?\Program Files (x86)\Project Reality\Project Reality BF2\BF2VoipServer.dll

W.W.
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Old 2021-03-07, 14:16   #10
WingWalker
Default Re: Updatted:PR crashes on startup...

I looked at what I think you are talking about, windows logs, and was not really sure what I was looking at, but did not see any event that said prbf2.exe

W.W.
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