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12 Nov 2019, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2019-02-04, 12:11   #1
newguy31
Default Can't create account

I have downloaded pr using the assistant with no problems. When i launch pr it bring up create account or use existing account. As soon as I type 1 letter in any field, pr closes by itself. Can anybody help?

Thanks
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Old 2019-02-04, 12:41   #2
[R-DEV]Mineral
PR:BF2 Lead Designer
Supporting Member
PR Server License Administrator

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Default Re: Can't create account

That's pretty annoying What operating system are you on? Can you go to Support--> copy to clipboard and paste it here?

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Old 2019-02-04, 13:50   #3
newguy31
Default Re: Can't create account

Hey thanks for quick reply. I am using windows 10. I am not sure what you want me to do regarding support/clipboard.
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Old 2019-02-04, 14:05   #4
[R-DEV]Mineral
PR:BF2 Lead Designer
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PR Server License Administrator

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Default Re: Can't create account

if you open the PR launcher and open the SUPPORT menu. The first thing you see is an entire list of specifications of your PC. There is also a button there to copy all that text to your clipboard. Then come here to the forum and make a new post where you paste all that text from your clipboard so we can take a look.

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Old 2019-02-04, 14:14   #5
newguy31
Default Re: Can't create account

There is only 2 options for me to click. Create account and use exisiting account. No support menu.
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Old 2019-02-04, 14:55   #6
[R-DEV]Mineral
PR:BF2 Lead Designer
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PR Server License Administrator

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Default Re: Can't create account

Oh right. Sorry I apologize.

Have you tried reinstalling PR? Given you are windows 10 you should all required files ready. Try to run the launcher as administrator, make sure no anti-virus or firewall is blocking the launcher in any way. But yeah otherwise I'd try a reinstallation;

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Old 2019-02-04, 14:55   #7
newguy31
Default Re: Can't create account

Just to clarify, the game does not actually launch. When I click the launcher a small window opens with the the 2 previously stated options.
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Old 2019-02-04, 14:58   #8
newguy31
Default Re: Can't create account

I have reinstalled twice. Currently trying a third time. Launched as admin and nothing. No firewall or antivirus issues however I will double check that when i try my third install.
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Old 2019-02-04, 16:38   #9
newguy31
Default Re: Can't create account

Third try at a fresh install gives me same result. no firewall is blocking it. Launched as admin. Same problem. Doesn't matter if i click on online account, offline account or even retrieve existing account. As soon as I type any letter/number the launcher closes with no error code whatsoever.
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Old 2019-02-04, 17:56   #10
[R-DEV]Mats391
PR:BF2 Lead Developer
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Default Re: Can't create account

Please try creating an offline account and also check the Launcher log file at ...\Project Reality\mods\pr\bin\PRLauncher.log

Mineral: TIL that Wire-guided missiles actually use wire
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