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13 Apr 2021, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2021-02-20, 19:04   #1
Skywalker-11
PR Server License Administrator
Default Crashing to desktop

Happened mid round, and when just joining the server. Multiple servers (HOG/DIVSUL) and different maps (Sareema, Asad Khal).

procdumps: https://paste.c-net.org/BoostHinge

The launcher log file only contains the following. But the timing doensn't match the crash
Code:
Project Reality Log File
PRLauncher.exe started at: 2021-02-20T19:18:21

Warning: Error 1 in WinApi parsing modules
Windows error log:
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2021-02-20T18:29:00.992551600Z" /> 
  <EventRecordID>203801</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-123</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>2283284826935449971</Data> 
  <Data>1</Data> 
  <Data>APPCRASH</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>prbf2.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>4a8d6629</Data> 
  <Data>prbf2.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>4a8d6629</Data> 
  <Data>c0000005</Data> 
  <Data>000fa079</Data> 
  <Data /> 
  <Data /> 
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2922.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER29EE.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER29FF.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER29FD.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2A1D.tmp.txt</Data> 
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_prbf2.exe_c343afcc24c050bc12e9bbf8416cd2e9fa86248_ec294450_7e43cc30-60c1-4a3e-9075-9c8fed24dd53</Data> 
  <Data /> 
  <Data>0</Data> 
  <Data>f02fa91c-4cf2-441d-b169-1fc50689fc17</Data> 
  <Data>268435456</Data> 
  <Data>4997c5b8140cb6936fafdb73e686d973</Data> 
  <Data>0</Data> 
  </EventData>
  </Event>
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 <System>
  <Provider Name="Application Error" /> 
  <EventID Qualifiers="0">1000</EventID> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2021-02-20T18:28:59.020551000Z" /> 
  <EventRecordID>203800</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>DESKTOP-123</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>prbf2.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>4a8d6629</Data> 
  <Data>prbf2.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>4a8d6629</Data> 
  <Data>c0000005</Data> 
  <Data>000fa079</Data> 
  <Data>4134</Data> 
  <Data>01d707b4d6f7c988</Data> 
  <Data>C:\Program Files (x86)\Project Reality\Project Reality BF2\prbf2.exe</Data> 
  <Data>C:\Program Files (x86)\Project Reality\Project Reality BF2\prbf2.exe</Data> 
  <Data>f02fa91c-4cf2-441d-b169-1fc50689fc17</Data> 
  <Data /> 
  <Data /> 
  </EventData>
  </Event>
Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Pro (10.0.19042)
      Architecture: 64-bit
   Current Culture: German (Germany)
       Motherboard: ASUSTeK COMPUTER INC. ROG STRIX B450-F GAMING
         Processor: AMD Ryzen 7 2700X Eight-Core Processor          (Physical: 8, Logical: 16)
            Memory: 32,00 GB
      DIMM Modules: DIMM_A1: 8,00 GB @ 3000 MHz
                    DIMM_A2: 8,00 GB @ 3000 MHz
                    DIMM_B1: 8,00 GB @ 3000 MHz
                    DIMM_B2: 8,00 GB @ 3000 MHz
         Page File: 4,75 GB
    .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on AMD Radeon RX 6900 XT
                    BenQ xl2420t (HDMI) on AMD Radeon RX 6900 XT
   Display Mode(s): 2560 x 1440 (32 bit) @ 144 Hz
                    1920 x 1080 (32 bit) @ 59 Hz
    Driver Version: 27.20.14535.1000
    Display Memory: 4,00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: Microphone (Logitech G935/G933s
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 15,49 GB, Total: 881,53 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 15,49 GB, Total: 881,53 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\Michael\Documents\ProjectReality\Profiles
                    Free: 15,49 GB, Total: 881,53 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\Michael\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 15,49 GB, Total: 881,53 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\Michael\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 15,49 GB, Total: 881,53 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.4.1
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0002: [PR]APN|Skywalker-11
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 2560x1440@144Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: True
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    NoLods Statics: True
 NoLods Overgrowth: True
    NoLods Terrain: True
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

      Profile 0003: [PR]RPX|Skywalker11
              Type: Online
        View Intro: False
        Fullscreen: True
      Display Mode: 1920x1080@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: True
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    NoLods Statics: True
 NoLods Overgrowth: False
    NoLods Terrain: False
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0004: C|JAHNSkywalker-11
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 2560x1440@144Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: Off
             VSync: True
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    NoLods Statics: True
 NoLods Overgrowth: True
    NoLods Terrain: True
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
Skywalker-11 is offline
Last edited by Skywalker-11; 2021-02-23 at 01:08.. Reason: added support info
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Old 2021-02-20, 21:44   #2
[R-DEV]​Suchar
PR:BF2 Developer
Project Reality Beta Tester
Default Re: Crashing to desktop

Each time after you launch PR, set Profiles directory in Documents/ProjectReality to be read-only.

Note that you will have to revert the read-only property before the next time you launch the PR the game, otherwise you will get error 1322. Then repeat.



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Old 2021-02-21, 14:16   #3
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Crashing to desktop

Will be fixed in 1.6.4.2

Also, please link support information, we think it may be something to do with high settings, but still not sure. (We can still work around it)
AlonTavor is offline
Last edited by AlonTavor; 2021-02-21 at 14:21..
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Old 2021-02-21, 15:32   #4
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

Mats391's Avatar
Default Re: Crashing to desktop

If you are still crashing, please try creating a full dump (use -ma instead of -mm with procdump). It will be around 2gb big, but would help us a lot to find the cause.

Mineral: TIL that Wire-guided missiles actually use wire
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Old 2021-02-24, 03:04   #5
Skywalker-11
PR Server License Administrator
Default Re: Crashing to desktop

more dumps https://drive.google.com/drive/folde...I2?usp=sharing
Skywalker-11 is offline Reply With Quote
Old 2021-02-25, 08:11   #6
[R-DEV]Mats391
PR:BF2 Lead Developer
Supporting Member
PR Server License Administrator

Mats391's Avatar
Default Re: Crashing to desktop

Thanks for the dumps. We resolved the issue for next version

Mineral: TIL that Wire-guided missiles actually use wire
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