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23 Feb 2020, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-01-15, 23:18   #1
TBoy205
Default BSOD / Freezes When Loading Maps

I've been playing this game with my current setup for years and haven't had many issues with bluescreening until now.

Occasionally (every 4 or 5 games) my computer will either freeze with stuttering sound or blue screen when loading maps.

I saw the thread on XFI sound cards but I don't have a sound card.

Does anyone have any other tips for me to look into?

I tried using bluescreen view but I only have one dump file for some reason.

Here's what it gave me:

Code:
011120-12734-01.dmp	1/11/2020 12:07:09 AM	IRQL_NOT_LESS_OR_EQUAL	0x0000000a	0000008f`3f5fd5d8	00000000`0000000f	00000000`00000001	fffff806`106cf747							x64						C:\WINDOWS\Minidump\011120-12734-01.dmp	12	15	18362	618,180	1/11/2020 12:08:38 AM
The most important thing I saw was the bug check string of IRQL_NOT_LESS_OR_EQUAL

However, I do not have confirmation that this dump file was from a bluescreen caused by PR.

Thanks

Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Home (10.0.18362)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: ASUSTeK COMPUTER INC. X99-A II
         Processor: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz (Physical: 6, Logical: 12)
            Memory: 32.00 GB
      DIMM Modules: DIMM_A1: 8.00 GB @ 2133 MHz
                    DIMM_B1: 8.00 GB @ 2133 MHz
                    DIMM_C1: 8.00 GB @ 2133 MHz
                    DIMM_D1: 8.00 GB @ 2133 MHz
         Page File: 4.75 GB
    .NET Framework: 4.6+ Release Build: 528040, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1080 Ti
   Display Mode(s): 2560 x 1440 (32 bit) @ 165 Hz
    Driver Version: 26.21.14.4187 (441.87)
    Display Memory: 4.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Digital Audio (S/PDIF) (High De
 Primary Recording: Headset Microphone (Corsair VOI
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 273.97 GB, Total: 952.74 GB, FS: NTFS, SSD: True
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 273.97 GB, Total: 952.74 GB, FS: NTFS, SSD: True
     Profiles Path: C:\Users\BRANDON\Documents\ProjectReality\Profiles
                    Free: 273.97 GB, Total: 952.74 GB, FS: NTFS, SSD: True
    Update DL Path: C:\Users\BRANDON\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 273.97 GB, Total: 952.74 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\BRANDON\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 273.97 GB, Total: 952.74 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.5.5.3
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: 1RSTLTBoy205
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: True
      Display Mode: 2560x1440@165Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
            NoLods: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True

TBoy205 is offline
Last edited by TBoy205; 2020-01-15 at 23:30..
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Old 2020-01-16, 04:24   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: BSOD / Freezes When Loading Maps

PR cannot cause blue screens. It does not run any kernel code. IRQL errors are usually bad drivers.
AlonTavor is offline Reply With Quote
Old 2020-01-16, 18:16   #3
TBoy205
Default Re: BSOD / Freezes When Loading Maps

Thanks for the response AlonTavor.

Is there anything else you can tell me? It seems to only happen when changing levels in PR. It has done this at least 10 times.

I have not had this problem with any other games.

Is there something specific that PR may try to access while loading levels?

It's odd that it doesn't do it every time.

Thanks again.

TBoy205 is offline Reply With Quote
Old 2020-01-16, 22:28   #4
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: BSOD / Freezes When Loading Maps

Launcher writing-process-memory might be making an anti virus fail. BSOD with IRQL is usually a good time to either reinstall windows or drivers.
AlonTavor is offline Reply With Quote
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