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23 Sep 2020, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-08-04, 22:27   #1
T.E.D.F4257845
Default Crash

Hi,

For couple of weeks now I have been experiencing a lot of CTDs that always happen whenever I either enter or am in an optics mode, wether it be an asset, rifle, static AT gun, UAV or mortars. So far it doesn't seem to be map or terrain specific as it has happened on 4k desert maps as well as on forest maps, although it does crash more often on heavy forest maps. Crashes happen most of the times at random moments after being in an optic mode for a while but have also happened the moment I try to aim. Sometimes I can play for hours without an issue and other times it crashes 3-4 times during one round.

One recurring thing that I can think of is that crashes have so far always happened when I have been looking down angle.

Unfortunately ProcDump fails to provide a dump file after the crash. I currently have no AV active.

Hopefully someone here can help me out with this issue.

Thanks,

TED(F)



Spoiler for toaster specs:
System Information
------------------
Operating System: Microsoft Windows 7 Ultimate (6.1.7601)
Architecture: 64-bit
Current Culture: Estonian (Estonia)
Motherboard: MSI B85-G41 PC Mate(MS-7850)
Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (Physical: 4, Logical: 4)
Memory: 8,00 GB
DIMM Modules: ChannelA-DIMM1: 4,00 GB @ 1867 MHz
ChannelB-DIMM1: 4,00 GB @ 1867 MHz
Page File: 7,93 GB
.NET Framework: 4.6+ Release Build: 528049, Runtime: 4.0.30319.42000

Display Information
-------------------
Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 650 Ti BOOST
Generic PnP Monitor on NVIDIA GeForce GTX 650 Ti BOOST
Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
1360 x 768 (32 bit) @ 60 Hz
Driver Version: 27.21.14.5167 (451.67)
Display Memory: 2,00 GB
Multisampling: 2, 4, 8
DPI: 96 (100%)

Audio Information
-----------------
Primary Playback: Microsoft Sound Mapper
Primary Recording: Microphone (Realtek High Defini
Open AL Renderer: Software
EAX: True
EAX 1.0: False
EAX 2.0: True
EAX 3.0: False
EAX 4.0: False
EAX 5.0: False
X-RAM: False

Disk Information
----------------
Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
Free: 44,35 GB, Total: 439,36 GB, FS: NTFS, SSD: False
Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
Free: 44,35 GB, Total: 439,36 GB, FS: NTFS, SSD: False
Profiles Path: C:\Users\xxxx\Documents\ProjectReality\Profiles
Free: 44,35 GB, Total: 439,36 GB, FS: NTFS, SSD: False
Update DL Path: C:\Users\xxxx\AppData\Local\Project Reality\Project Reality BF2\Downloads
Free: 44,35 GB, Total: 439,36 GB, FS: NTFS, SSD: False
Update Log Path: C:\Users\xxxx\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
Free: 44,35 GB, Total: 439,36 GB, FS: NTFS, SSD: False

Game Information
----------------
Installed Mods: pr, pr_edit
Current Mod: pr
Version: Standalone - 1.0
PR Version: 1.6.2.3
Language: english
Debug Available: True
Large Address: True
Supported Hardware: None

Profile Information
-------------------
Profile 0001: =VG=TEDF
Type: Online
View Intro: False
Fullscreen: True
Display Mode: 1920x1080@60Hz
Display Mode Valid: True
Graphics Scheme: High
Multisampling: 4x
VSync: True
NoLods: True
Terrain Quality: High
Effects Quality: High
Geometry Quality: High
Texture Quality: High
Lighting Quality: High
Dynamic Shadows: High
Dynamic Lights: High
Texture Filtering: High
Audio Provider: Hardware
Provider Valid: True
Audio Quality: High
EAX: True

"Never underestimate the power of BRDMs in large groups"
T.E.D.F4257845 is offline Reply With Quote
Old 2020-08-05, 09:51   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Crash

Show output from procdump. There's nothing I can do without a dump.
AlonTavor is offline Reply With Quote
Old 2020-08-05, 10:18   #3
T.E.D.F4257845
Default Re: Crash

procdump fails to create a dump. "dump count not reached".

"Never underestimate the power of BRDMs in large groups"
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Old 2020-08-05, 10:20   #4
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Crash

Are you using all these?

Code:
procdump.exe -ma -b -e 1 -g prbf2.exe
AlonTavor is offline Reply With Quote
Old 2020-08-05, 10:30   #5
T.E.D.F4257845
Default Re: Crash

procdump.exe -mm -b -e 1 -g prbf2.exe as provided here https://www.realitymod.com/forum/sho...d.php?t=147961

Should I use -ma instead?

"Never underestimate the power of BRDMs in large groups"
T.E.D.F4257845 is offline Reply With Quote
Old 2020-08-05, 10:36   #6
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Crash

No that part won't matter.
Anti virus issues a possibility? Can you replicate?
Anything in prlauncher.log?
AlonTavor is offline Reply With Quote
Old 2020-08-05, 11:06   #7
T.E.D.F4257845
Default Re: Crash

Currently don't have any AV active.

Just crashed on albasrah while in UAV. prlauncher.log produces :

Code:
Project Reality Log File
PRLauncher.exe started at: 2020-08-05T13:01:14

Warning: 1353: Error while game running.
procdump gave the same error as before

"Never underestimate the power of BRDMs in large groups"
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Old 2020-08-05, 12:35   #8
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Crash

Do you use onedrive and sync your documents folder?
AlonTavor is offline Reply With Quote
Old 2020-08-05, 15:13   #9
T.E.D.F4257845
Default Re: Crash

Quote:
Originally Posted by AlonTavor View Post
Do you use onedrive and sync your documents folder?
no, I don't.

"Never underestimate the power of BRDMs in large groups"
T.E.D.F4257845 is offline Reply With Quote
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