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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2018-01-15, 23:56   #1
IgorFC
Default Can't open the launcher

So, ive tried installing .NET 4.5 and it wont open the launcher.

Quote:
Code:
Project Reality Log File
PRLauncher.exe started at: 2018-01-15T21:52:21

Critical Error: An unhandled exception has occured. Details are as follows:

Referência de objeto não definida para uma instância de um objeto.

Further details can be found in the following file:

C:\Program Files (x86)\Project Reali...PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

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 > System.NullReferenceException: Referência de objeto não definida para uma instância de um objeto.
   em Ta.h.a()
   em Reality.BF2.Settings.Video.a.a(String a)
   em System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   em System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
   em Reality.BF2.Settings.Video.GetDefaultResolution()
   em Reality.BF2.Settings.Video.CreateDefault(UInt16 a)
   em -.f.a()
   em -.f.OnStartup(StartupEventArgs a)
   em System.Windows.Application.<.ctor>b__1_0(Object unused)
   em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
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Old 2018-05-12, 13:57   #2
IgorFC
Default Re: Can't open the launcher

so, still cant play the game, so bumping my own thread with the new log:

Code:
Project Reality Log File
PRLauncher.exe started at: 2018-05-12T10:51:17

Critical Error: An unhandled exception has occured. Details are as follows:

Referência de objeto não definida para uma instância de um objeto.

Further details can be found in the following file:

C:\Program Files (x86)\Project Reali...PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum

 > System.NullReferenceException: Referência de objeto não definida para uma instância de um objeto.
   em ??.?.()
   em Reality.BF2.Settings.Video..(String )
   em System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   em System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
   em Reality.BF2.Settings.Video.GetDefaultResolution()
   em Reality.BF2.Settings.Video.CreateDefault(UInt16 )
   em -.f.a()
   em -.f.OnStartup(StartupEventArgs a)
   em System.Windows.Application.<.ctor>b__1_0(Object unused)
   em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
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Old 2018-05-12, 16:34   #3
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Can't open the launcher

This happens with corrupted config file. Delete your PR folder in My Documents and run the launcher again, as admin.
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Old 2018-05-14, 23:56   #4
IgorFC
Default Re: Can't open the launcher

done that, still the same apparent problem, following logs:


deleted the folder in My Documents:
Code:
Project Reality Log File
PRLauncher.exe started at: 2018-05-14T20:53:24

Critical Error: An unhandled exception has occured. Details are as follows:

Referência de objeto não definida para uma instância de um objeto.

Further details can be found in the following file:

C:\Program Files (x86)\Project Reali...PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum

 > System.NullReferenceException: Referência de objeto não definida para uma instância de um objeto.
   em ??.?.()
   em Reality.BF2.Settings.Video..(String )
   em System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   em System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
   em Reality.BF2.Settings.Video.GetDefaultResolution()
   em Reality.BF2.Settings.Video.CreateDefault(UInt16 )
   em -.f.a()
   em -.f.OnStartup(StartupEventArgs a)
   em System.Windows.Application.<.ctor>b__1_0(Object unused)
   em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

With the folder in my documents:

Code:
Project Reality Log File
PRLauncher.exe started at: 2018-05-14T20:54:55

Critical Error: An unhandled exception has occured. Details are as follows:

Referência de objeto não definida para uma instância de um objeto.

Further details can be found in the following file:

C:\Program Files (x86)\Project Reali...PRLauncher.log

Please report this error to the Project Reality Team, and include the log file in your report.

Visit Support Forum

 > System.NullReferenceException: Referência de objeto não definida para uma instância de um objeto.
   em ??.?.()
   em Reality.BF2.Settings.Video..(String )
   em System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
   em System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
   em Reality.BF2.Settings.Video.GetDefaultResolution()
   em Reality.BF2.Settings.Video.CreateDefault(UInt16 )
   em -.f.a()
   em -.f.OnStartup(StartupEventArgs a)
   em System.Windows.Application.<.ctor>b__1_0(Object unused)
   em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   em System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)



i made a video to show the process

https://youtu.be/UpMaLWkvbE0
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.netframework, launcher, open, win8
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