Win 10 Сomputer restarts randomly

[relax3]

Hi, please help me, my computer regularly restarts during the game, 1 time every 1-2 hours for example, crash dumps does not work

System Information
------------------
    Operating System: Microsoft Windows 10 Pro (10.0.19045)
        Architecture: 64
     Current Culture: Russian (Russia)
         Motherboard: MSI B250M BAZOOKA (MS-7A70)
           Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 2400 MHz
                      ChannelB-DIMM0: 8,00 GB @ 2400 MHz
           Page File: 23,44 GB
      .NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1050 Ti
     Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz
      Driver Version: 32.0.15.5612 (556.12)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: microphone (Realtek High Definiti
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\games\Project Reality
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
            Mod Path: C:\games\Project Reality\mods\pr
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\Âëàäåëåö\Documents\ProjectReality\Profiles
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0003: xzc
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True


     Profile 0012: Aoda
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-08-09T22:01:29

Warning: Error 1 in WinApi parsing modulesC:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvwgf2um.dll

[[R-COM]bad_nade]

Originally Posted by relax3

Hi, please help me, my computer regularly restarts during the game, 1 time every 1-2 hours for example, crash dumps does not work

Spoiler for Support info:

System Information
------------------
    Operating System: Microsoft Windows 10 Pro (10.0.19045)
        Architecture: 64
     Current Culture: Russian (Russia)
         Motherboard: MSI B250M BAZOOKA (MS-7A70)
           Processor: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz (Physical: 4, Logical: 8)
              Memory: 16,00 GB
        DIMM Modules: ChannelA-DIMM0: 8,00 GB @ 2400 MHz
                      ChannelB-DIMM0: 8,00 GB @ 2400 MHz
           Page File: 23,44 GB
      .NET Framework: 4.6+ Release Build: 533325, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTX 1050 Ti
     Display Mode(s): 1920 x 1080 (32 bit) @ 144 Hz
      Driver Version: 32.0.15.5612 (556.12)
      Display Memory: 4,00 GB
       Multisampling: 2, 4, 8
                 DPI: 96 (100%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: microphone (Realtek High Definiti
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: C:\games\Project Reality
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
            Mod Path: C:\games\Project Reality\mods\pr
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
       Profiles Path: C:\Users\Âëàäåëåö\Documents\ProjectReality\Profiles
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
      Update DL Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\????????\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 34,65 GB, Total: 111,17 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.8.0.4
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0003: xzc
                Type: Offline
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True


     Profile 0012: Aoda
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@144Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1,0
Overgrowth Lod-Scale: 1,0
Use advanced shaders: True
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
PRLauncher.log
-------------------
Project Reality Log File
PRLauncher.exe started at: 2024-08-09T22:01:29

Warning: Error 1 in WinApi parsing modulesC:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5714f0dca6485379\nvwgf2um.dll

Do you mean your whole Windows crashes to Blue Screen? In that case it's probably not a game issue but something else like graphics/sound driver. Generic Windows issues should usually go to General Technical Support but let's see what we can do.

Check if you can find .dmp files in your C:\Windows or C:\Windows\Minidump folders. Pick one that matches the time when you were playing PR, and upload it somewhere. Then post the download link here.

[relax3]

restarting computer without blue screen. I will reinstall drivers and enable emergency reset recording option in Windows, please advise a program to catch error.
0 dmp files in c windows and no folder c windows minidump

[[R-COM]bad_nade]

Originally Posted by relax3

restarting computer without blue screen. I will reinstall drivers and enable emergency reset recording option in Windows, please advise a program to catch error.
0 dmp files in c windows and no folder c windows minidump

There is no software that can create dump file when the operating system itself crashes. It's all done in Windows settings. Go to Start -> Run -> sysdm.cpl -> Advanced tab -> Startup and recovery Settings. Make sure some kind of memory dump is enabled and that you have enough free disk space on C: drive. Depending on the memory dump type, you might need up to as much disk space as you have physical RAM.