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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2016-01-20, 17:00   #1
Blent
Default CTD after launch, curious problem

I have seen this problem in many threads but I haven't found a solution.
As usual, I try to launch the game and get the problem like this:
Open the Launcher->Click on Play->Black Screen->PR closing, cleaning resources.

My information:
Graphics Cards: GeForce GT 620M
Intel(R) HD Graphics 4000
6GB Ram
it's a notebook

I have tried many solutions:
Direct X9
.Net Framework 4.5
Visual C++
Match the resolution of my desktop (1366x768@60Hz) with the resolution of the game
Change the resolution to a lower resolution and match with the resolution of the game (1280x76
Close the Firewall of Windows
Run on windowed mode
The game itself ask for run with administrator access
Renamed the profile carpet on "my documents"
I can't run windows update because this is windows 10, it updates by itself.
Updated the graphics card controller/driver

But so far, the fun fact and the curious thing is that the only partial solution that I got is to change the game options from nvidia control panel to use the integrated graphic card, where the graphics of the game are.... well, you know, but it works that way. I'd like to use the dedicated graphic card.

I also watched a solution for AMD with the same problem where the user opened the AMD control panel and activated GPU scaling, but I have not such thing.
Anybody can help me?
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Old 2016-01-22, 12:39   #2
DC_K
Supporting Member

DC_K's Avatar
Default Re: CTD after launch, curious problem

so the game is working with integrated, not with GPU?

go to launcher>support and copy&paste everything here

prWARs dc-k
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Old 2016-01-22, 18:32   #3
Blent
Default Re: CTD after launch, curious problem

Yep, as I said, the game is running when I lunch it with the integrated, it crashes with the nvidia

Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Home Single Language (10.0.10240)
      Architecture: 64 bits
   Current Culture: Spanish (Spain, International Sort)
       Motherboard: SAMSUNG ELECTRONICS CO., LTD. NP300E4C-S03CL
         Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz (Physical: 2, Logical: 4)
            Memory: 6,00 GB
      DIMM Modules: ChannelA-DIMM0: 4,00 GB @ 1600 MHz
                    ChannelB-DIMM0: 2,00 GB @ 1600 MHz
         Page File: 960,00 MB
    .NET Framework: 4.6, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 10.18.13.6143 (361.43)
    Display Memory: 1024,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Altavoces (Realtek High Definit
 Primary Recording: Micr?fono (Realtek High Definit
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 32,32 GB, Total: 672,52 GB, FS: NTFS, SSD: False
          Mod Path: C:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 32,32 GB, Total: 672,52 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\DIEGO\Documents\ProjectReality\Profiles
                    Free: 32,32 GB, Total: 672,52 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\DIEGO\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 32,32 GB, Total: 672,52 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\DIEGO\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 32,32 GB, Total: 672,52 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.3.9.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: Blent
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: 2x
             VSync: True
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
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Old 2016-01-31, 00:46   #4
DC_K
Supporting Member

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Default Re: CTD after launch, curious problem

do you have drivers installed for your gpu?

go to run and type in dxdiag, then go to display 1 and post a screenshot please

prWARs dc-k
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Old 2016-01-31, 19:36   #5
Blent
Default Re: CTD after launch, curious problem


imag

I have tried to install everything, but it is possible that I missed something, there is the image, and sorry about the language
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Old 2016-02-07, 20:50   #6
PLODDITHANLEY
Supporting Member
Default Re: CTD after launch, curious problem

Portable on 59Hz I had that BF2 / PR will only run at 60Hz

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Old 2016-02-08, 16:54   #7
ALFABETAS
Default Re: CTD after launch, curious problem

I have so low FPS in maps that i can't turn my aim. And after 2 months finally think to check on what graphics pr is running. I find out it running on integrated Intel(R) HD Graphics, switched to dedicated nvidia GeForce GT 710M and have the same shit like OP. Do we have any solution for this bug? Also running on WIN10.
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Old 2016-02-09, 03:38   #8
PLODDITHANLEY
Supporting Member
Default Re: CTD after launch, curious problem

Same stuck on 59Hz?

If so I don't know when I bought my laptop I took it back to the shop to remove the 59Hz which is just a silly hang over from CRT monitors.

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Old 2016-02-09, 08:34   #9
ALFABETAS
Default Re: CTD after launch, curious problem

Quote:
Originally Posted by PLODDITHANLEY View Post
Same stuck on 59Hz?

If so I don't know when I bought my laptop I took it back to the shop to remove the 59Hz which is just a silly hang over from CRT monitors.
you want to say when i switch to dedicated nvidia card it locks on 59 Hz?
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Old 2016-02-09, 09:33   #10
PLODDITHANLEY
Supporting Member
Default Re: CTD after launch, curious problem

From launcher copy and post the specs from support, the guy above Blents screenshot is showing 59Hz with the on die GPU

Is it just direct X stuck on 59 as his support was all 60?

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