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31 Oct 2020, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-10-17, 18:17   #1
leafy
Unhappy help i cant talk and hear people with mumble is disconnected

i need help with mumble i did the configurations for the mic including wizard i play on windows 10 and in the right corner the mic icon has red arrow together its disconnected when i press v or b i cant see the squad chat and local chat how can i fix this i did everything please help me
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Last edited by leafy; 2020-10-17 at 18:23..
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Old 2020-10-17, 21:33   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: help i cant talk and hear people with mumble is disconnected

alt tab, open mumble from tray, and show us a screenshot of mumble
are you sure its not muted?
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Old 2020-10-18, 10:33   #3
leafy
Default Re: help i cant talk and hear people with mumble is disconnected

Quote:
Originally Posted by AlonTavor View Post
alt tab, open mumble from tray, and show us a screenshot of mumble
are you sure its not muted?
ok here are some screenshots i took

screenshot 1: https://photos.app.goo.gl/bgTa7Yn5Zo8fqY629
screenshot 2:https://photos.app.goo.gl/inXfA39y7xUtx3QHA
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Old 2020-10-18, 10:39   #4
Iguanadjy

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Default Re: help i cant talk and hear people with mumble is disconnected

Have you checked that ALL the shortcuts in the launcher settings matches the shortcuts under « configure » in the tray ( try reset all settings in the tray before changing them there)


Supporting this game since 0.6 Never gonna give up!
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Old 2020-10-18, 10:52   #5
leafy
Default Re: help i cant talk and hear people with mumble is disconnected

i did checked their the same
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Last edited by leafy; 2020-10-18 at 10:59..
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Old 2020-10-18, 11:00   #6
leafy
Default Re: help i cant talk and hear people with mumble is disconnected

Quote:
Originally Posted by Iguanadjy View Post
Have you checked that ALL the shortcuts in the launcher settings matches the shortcuts under « configure » in the tray ( try reset all settings in the tray before changing them there)

i did check there already same i edited and nothing happened still the same
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Last edited by leafy; 2020-10-18 at 11:10..
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Old 2020-10-18, 11:30   #7
Iguanadjy

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Default Re: help i cant talk and hear people with mumble is disconnected

Try: launch mumble directly from the launcher , reset to default, apply, close it, then set keys through the launcher

Do you have wireless headset? Seems they’re fucky too


Supporting this game since 0.6 Never gonna give up!
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Old 2020-10-18, 11:53   #8
leafy
Default Re: help i cant talk and hear people with mumble is disconnected

Quote:
Originally Posted by Iguanadjy View Post
Try: launch mumble directly from the launcher , reset to default, apply, close it, then set keys through the launcher

Do you have wireless headset? Seems they’re fucky too
i did that and still not working and i dont use wireless headset my headset type is steelseries
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Old 2020-10-18, 16:44   #9
SemlerPDX
PR Server License Administrator

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Default Re: help i cant talk and hear people with mumble is disconnected

Quote:
Originally Posted by leafy View Post
i did that and still not working and i dont use wireless headset my headset type is steelseries
You might try disabling exclusive control for your headset (mic and speakers).
  1. Open Windows Control Panel > Hardware and Sound > Sound
  2. Then, find your headset under Playback AND Recording, and for each, open Properties
  3. Under the Advanced Tab, uncheck the box for "Allow applications to take exclusive control of this device"




It could be that another program on your PC has already taken exclusive control of your headset, or maybe it's just not playing nice in Win10 for whatever reason. This is a good troubleshooting step to try for any issues regarding a speaker/mic not functioning as normal in any program that uses them (mumble, TS3, Discord, etc.)

Hope that helps - if not, best wishes and good luck!

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Old 2020-10-19, 06:50   #10
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: help i cant talk and hear people with mumble is disconnected

His issue was that his country was blocking mumble.
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