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03 Jul 2020, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-06-25, 22:48   #1
oopsurbread
Default Game crashes to desktop when I try to join any server

Hi all. Whenever I try to join any server, my game immediately crashes to desktop with no message. It used to work perfectly, as soon as 2 or 3 days ago, then suddenly stopped working with no changes.

Crash dump just shows this:

Code:
Microsoft (R) Windows Debugger Version 10.0.19528.1000 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\Media\Workshop\PRBF2.exe_200625_132423.dmp]
Comment: '
*** procdump.exe  -mm -b -e 1 -g prbf2.exe
*** First chance exception: C0000005.ACCESS_VIOLATION'
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 20150 MP (12 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
20150.1000.amd64fre.rs_prerelease.200612-1734
Machine Name:
Debug session time: Thu Jun 25 13:24:23.000 2020 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:00:56.000
Support info:

Code:
System Information
------------------
  Operating System: Microsoft Windows 10 Pro Insider Preview (10.0.20150)
      Architecture: 64-bit
   Current Culture: English (Canada)
       Motherboard: ASRock B450M-HDV R4.0
         Processor: AMD Ryzen 5 3600 6-Core Processor               (Physical: 6, Logical: 12)
            Memory: 16.00 GB
      DIMM Modules: DIMM 0: 8.00 GB @ 3200 MHz
                    DIMM 0: 8.00 GB @ 3200 MHz
         Page File: 9.50 GB
    .NET Framework: 4.6+ Release Build: 528449, Runtime: 4.0.30319.42000

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Radeon (TM) RX 480 Graphics
                    Generic PnP Monitor on Radeon (TM) RX 480 Graphics
   Display Mode(s): 1920 x 1080 (32 bit) @ 59 Hz
                    1920 x 1080 (32 bit) @ 59 Hz
    Driver Version: 26.20.15019.19000
    Display Memory: 4.00 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Microsoft Sound Mapper
 Primary Recording: Microphone (High Definition Aud
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: E:\Program Files (x86)\Project Reality\Project Reality BF2
                    Free: 16.81 GB, Total: 465.76 GB, FS: NTFS, SSD: True
          Mod Path: E:\Program Files (x86)\Project Reality\Project Reality BF2\mods\pr
                    Free: 16.81 GB, Total: 465.76 GB, FS: NTFS, SSD: True
     Profiles Path: F:\Media\Documents\ProjectReality\Profiles
                    Free: 33.43 GB, Total: 596.17 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 43.62 GB, Total: 465.29 GB, FS: NTFS, SSD: True
   Update Log Path: C:\Users\User\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 43.62 GB, Total: 465.29 GB, FS: NTFS, SSD: True

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.6.1.3
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: username
              Type: Online
 Last Used Profile: True
        View Intro: False
        Fullscreen: False
      Display Mode: [email protected]
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: 2x
             VSync: False
            NoLods: False
   Terrain Quality: Low
   Effects Quality: High
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Hardware
    Provider Valid: True
     Audio Quality: High
               EAX: True
I've tried reinstalling the game, deleting all files then reinstalling, and deleting the old profile in Documents. I've also tried downgrading my GPU drivers in case that was it.

Does anyone have any idea why this would be happening?
oopsurbread is offline Reply With Quote
Old 2020-06-26, 00:20   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: Game crashes to desktop when I try to join any server

PM me the dump file, or open in visual studio -> debug -> windows -> registers, may be enough to figure it out
AlonTavor is offline Reply With Quote
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