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02 Oct 2022, 00:00:00 (PRT)
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Old 2022-02-15, 07:52   #1
KianaKaslana

KianaKaslana's Avatar
Default Windows 10 RP crash when launching (posted dump file)

Whenever I try to click "play", at first, my screen will get black as usual, but then, I just get to the desktop, without any warning messages.

Here is my support information

Code:
System Information
------------------
    Operating System: Microsoft Windows 10 Family Version (10.0.19044)
        Architecture: 64 Bits
     Current Culture: Chinese (Simplified, China)
         Motherboard: Dell Inc. 0C32VF
           Processor: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (Physical: 4, Logical: 8)
              Memory: 20.00 GB
        DIMM Modules: DIMM A: 4.00 GB @ 2667 MHz
                      DIMM B: 16.00 GB @ 2667 MHz
           Page File: 3.38 GB
      .NET Framework: 4.6+ Release Build: 528372, Runtime: 4.0.30319.42000

Display Information
-------------------
   Display Device(s): Generic PnP Monitor on Intel(R) UHD Graphics 630
     Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
      Driver Version: 27.20.100.9664
      Display Memory: 1024.00 MB
       Multisampling: 2, 4, 8
                 DPI: 120 (125%)

Audio Information
-----------------
    Primary Playback: Microsoft Sound Mapper
   Primary Recording: Microphone (USB Audio Device)
    Open AL Renderer: Software
                 EAX: True
             EAX 1.0: False
             EAX 2.0: True
             EAX 3.0: False
             EAX 4.0: False
             EAX 5.0: False
               X-RAM: False

Disk Information
----------------
        Install Path: F:\Project Reality BF2
                      Free: 283.87 GB, Total: 310.51 GB, FS: NTFS, SSD: False
            Mod Path: F:\Project Reality BF2\mods\pr
                      Free: 283.87 GB, Total: 310.51 GB, FS: NTFS, SSD: False
       Profiles Path: D:\Documents\ProjectReality\Profiles
                      Free: 297.37 GB, Total: 310.00 GB, FS: NTFS, SSD: False
      Update DL Path: C:\Users\dell\AppData\Local\Project Reality\Project Reality BF2\Downloads
                      Free: 54.41 GB, Total: 101.04 GB, FS: NTFS, SSD: True
     Update Log Path: C:\Users\dell\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                      Free: 54.41 GB, Total: 101.04 GB, FS: NTFS, SSD: True

Game Information
----------------
      Installed Mods: pr
         Current Mod: pr
             Version: Standalone - 1.0
          PR Version: 1.7.0.2
            Language: english
     Debug Available: False
       Large Address: True
  Supported Hardware: None
Missing dependencies: None
Ignored dependencies: None

Profile Information
-------------------
        Profile 0001: CHN|Kiana_Kaslana
                Type: Online
          View Intro: True
          Fullscreen: True
        Display Mode: 1920x1080@60Hz
  Display Mode Valid: True
     Graphics Scheme: Medium
       Multisampling: Off
               VSync: False
     Terrain Quality: Low
     Effects Quality: High
    Geometry Quality: Low
     Texture Quality: Medium
    Lighting Quality: Low
     Dynamic Shadows: Medium
      Dynamic Lights: Medium
   Texture Filtering: Medium
   Statics Lod-Scale: 1.0
Overgrowth Lod-Scale: 1.0
      NoLods Terrain: False
      Audio Provider: Hardware
      Provider Valid: True
       Audio Quality: Medium
                 EAX: True
KianaKaslana is offline
Last edited by KianaKaslana; 2022-02-16 at 02:15..
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Old 2022-02-15, 07:58   #2
KianaKaslana

KianaKaslana's Avatar
Default Re: Windows 10 RP crash when launching (posted dump file)

By the way...
Some mess-ups are just Chinese characters...
The first big mess-up is "Family Version"
The second one is "Bits"
The third one means "Microphone"
The last one is "Documents"
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Old 2022-02-15, 14:58   #3
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: Windows 10 RP crash when launching (posted dump file)

Where is the dump file? Thats not a dump file

Make sure you have dx9 installed: https://www.microsoft.com/en-us/down...ils.aspx?id=35

Can you try having profiles path (my documents) in english only? I'm not sure bf2 can handle these special characters.
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Old 2022-02-16, 02:25   #4
KianaKaslana

KianaKaslana's Avatar
Default Re: Windows 10 RP crash when launching (posted dump file)

Quote:
Originally Posted by AlonTavor View Post
Where is the dump file? Thats not a dump file

Make sure you have dx9 installed: https://www.microsoft.com/en-us/down...ils.aspx?id=35

Can you try having profiles path (my documents) in english only? I'm not sure bf2 can handle these special characters.
Many thanks!

I'm sure I can launch PR... and the bf2 can handle these things, I guess...
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