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23 May 2022, 00:00:00 (PRT)
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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2021-12-11, 10:53   #1
DaFloe
Default PRBF2 crashes on launch

When I launch the game on any profile, it gives me a black screen and crashes. Tried deleting the "Video.con" file and it gives me the "Error 1324". Went into options and pressed "Reset All Profiles" and it goes back to giving me a black screen and, not surprisingly, crashes after 2 or so seconds.

So here are my laptop's specs from DxDiag(I'll cut some unnecessary stuff off):
Processor: Intel(R) Pentium(R) Silver N5000 CPU @ 1.10GHz (4 CPUs), ~1.1GHz
Memory: 4096MB RAM
Card name: Intel(R) UHD Graphics 605
Dedicated Memory: 128 MB
DirectX Version: DirectX 12

And I think those are the important things.

And also here, my log file.

If anyone could reach out to me, I would really appreciate it.
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Old 2021-12-11, 11:53   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: PRBF2 crashes on launch

-Make sure you run as admin
-Delete the \Documents\ProjectReality\ folder
-Update DirectX: https://www.microsoft.com/en-us/down...ils.aspx?id=35
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Old 2021-12-11, 14:15   #3
DaFloe
Default Re: PRBF2 crashes on launch

Thank you for answering but the things you advised me to do didn't really work. My game already runs as admin, I tried deleting the "ProjectReality" folder in "Documents" and my DirectX already is up to date.

And here are the settings I use for more info.
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Old 2021-12-11, 17:52   #4
Bozdra
Default Re: PRBF2 crashes on launch

Hi all, I had the same problem and figured it out, basically you have a one drive folder in the documents folder and PR can't find the video.con and other files in the profile folder of PR because they are 100% online and not physically on the Drive, so just copy all the PR files from the Onedrive documents to the normal User - Documents
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Old 2021-12-11, 18:36   #5
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: PRBF2 crashes on launch

His folder path in the log doesn't show that he's using onedrive.

Run procdump and get me a crash dump.
https://www.realitymod.com/forum/sho...d.php?t=147961

Also note that with that CPU you're not going to get any performance
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Old 2021-12-12, 03:36   #6
DaFloe
Default Re: PRBF2 crashes on launch

Ahh... the horrible truth of my shit laptop. Either way, I still want to play the game with 10 fps... maybe less.

Anyway, I've got the ".dmp" file right here, and thank you for all the help so far.
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Old 2021-12-12, 18:25   #7
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: PRBF2 crashes on launch

Renddx9.dll didn't load, it likely that its this case again, that's the only thing we know of that can cause that to happen.
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Old 2021-12-20, 16:53   #8
Giova11
Default Re: PRBF2 crashes on launch

when i click play it closes the launcher but then nothing happens, no error messages and all

Never had this problem, PLS HELP
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Old 2021-12-20, 17:59   #9
[R-DEV]​AlonTavor
PR:BF2 Developer
Supporting Member
PR Server License Administrator
Default Re: PRBF2 crashes on launch

Quote:
Originally Posted by Giova11 View Post
when i click play it closes the launcher but then nothing happens, no error messages and all

Never had this problem, PLS HELP
Did you follow the initial steps in this thread? His problem is quite rare.
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Old 2021-12-21, 13:45   #10
Giova11
Unhappy Re: PRBF2 crashes on launch

Quote:
Originally Posted by AlonTavor View Post
Did you follow the initial steps in this thread? His problem is quite rare.
YES i deleted the pr folder and updated dirctx, but nothing changed, same problem idk what to do, i really like this game and i wanna play it.. thanks
that's what the log says

Code:
Project Reality Log File
PRLauncher.exe started at: 2021-12-21T15:40:48

Warning: FlashMenu, deleted, killed
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Last edited by Giova11; 2021-12-21 at 14:55..
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