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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2020-07-20, 21:10   #1
SemlerPDX
PR Server License Administrator

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Default PRISM Error logging into server, worked yesterday...

PRISM was working fine after the last Update where we had to update PRISM as well -- after updating it, was able to log in just fine...

Today, before I updated to 1.6.2.2, figured I'd log into PRISM to toss up a chat that server going down for update after EoR... got this error.

Naturally, updated PR to latest, then tried again just now... same issue. Secondary note, per pic, link at bottom goes to Error page. Log file attached. Cheers!

Attached Files
File Type: txt PRISM.log - Copy.txt (1.9 KB, 3 views)

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Last edited by SemlerPDX; 2020-07-20 at 21:12.. Reason: fixed attachment
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Old 2020-07-21, 07:26   #2
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: PRISM Error logging into server, worked yesterday...

Do you know which map it was?
Have you updated the data.zip to 1.6.2.0?
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Old 2020-07-21, 14:13   #3
m823us
PR Server License Moderator
Default Re: PRISM Error logging into server, worked yesterday...

I am having it for all MAPS and the data.zip was downloaded from the SA sticky that was updated to 1.6.2.
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Old 2020-07-21, 15:00   #4
[R-DEV]​AlonTavor
PR:BF2 Developer
PR Server License Administrator
Default Re: PRISM Error logging into server, worked yesterday...

Can't replicate any issue locally.
PM me a user + pass + ip.

Used:
data.zip MD5 6A5122F9101B5B114A68D682255E6E01
prism.zip MD5 DF3F3E87C7518E2D52940F2D1D13C9FC
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Last edited by AlonTavor; 2020-07-21 at 15:10..
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Old 2020-07-21, 20:22   #5
SemlerPDX
PR Server License Administrator

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Default SOLUTION FOUND: Re-Download PRISM.zip, extract/overwrite

Yea, I can confirm the MD5 hash of the PRISM.zip that I installed PRISM from a few months ago does not match what you show above - Data.zip hash is correct on my system, though.

File hash from PRISM.zip downloaded on 5/12/2020 from SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\PRISM.zip" = 2AE1DBC99990DAE85864BFF550FAE0C0

File hash from Data.zip downloaded on 7/19/2020 per Private Message re SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\VG PRISM\Data.zip" = 6A5122F9101B5B114A68D682255E6E01

just downloaded and checked PRISM.zip from SA DL's:
AVCS4 - (hashed file via MD5) "D:\VG Files\NEW PRISM\PRISM.zip" = DF3F3E87C7518E2D52940F2D1D13C9FC

Found the problem there, of course.... It seems there is a new file that was not present before, clearly I missed an update - my bad. Re-download the PRISM.zip from SA files, delete everything in the local PRISM folder (except Data.zip) and re-extract from new PRISM.zip. Password is remembered and everything, and was able to login without issues...

Problem solved - thought we merely got the note with last Update to install new Data.zip, and that is all... but I've been busy with my AVCS4 voice control project, when I read this line,
Updated PRISM client .. Data package was also updated.
I think I might have come off it thinking I just needed a new Data package, and that's on me. Sorry for taking up your time.

I blame m823us He should have caught my mistake and downloaded the new PRISM Client as well as Data.zip, thanks a lot, mate! (j/k lol)


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Last edited by SemlerPDX; 2020-07-21 at 20:31..
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