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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 2016-11-27, 11:45   #1
Omarito
Unhappy PR crash when connecting to server

Hello;
I have just updated to 1.4 version yesterday and today i just launched the game everything works perfectly until i try to connect to a server it freeze for some moments then crash (cleaning resources etc.)
Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Professionnel  (6.1.7600)
      Architecture: 32 bits
   Current Culture: French (France)
       Motherboard: ECS G31T-M7
         Processor: Pentium(R) Dual-Core  CPU      E5300  @ 2.60GHz (Physical: 2, Logical: 2)
            Memory: 3,00 GB
         Page File: 3,00 GB
    .NET Framework: Unknown

Display Information
-------------------
 Display Device(s): Moniteur Plug-and-Play g?n?rique on NVIDIA GeForce 210 
   Display Mode(s): 1440 x 900 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.4195 (341.95)
    Display Memory: 1024,00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Haut-parleurs (2- USB PnP Sound
 Primary Recording: Microphone (2- USB PnP Sound De
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: E:\Project Reality\Project Reality BF2
                    Free: 36,83 GB, Total: 206,97 GB, FS: NTFS, SSD: False
          Mod Path: E:\Project Reality\Project Reality BF2\mods\pr
                    Free: 36,83 GB, Total: 206,97 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\MED\Documents\ProjectReality\Profiles
                    Free: 47,24 GB, Total: 63,38 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\MED\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 47,24 GB, Total: 63,38 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\MED\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 47,24 GB, Total: 63,38 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: 1.4.0.0
        PR Version: 1.4.0.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: TW|GOAOmarito_XD
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True

      Profile 0002: TW|GOAOmarito
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1440x900@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Launcher LOG file :
Code:
Project Reality Log File
PRLauncher.exe started at: 2016-11-13T17:58:38

Warning: Unable to load latest version information

 > The remote name could not be resolved: 'prbf2.cdn.ancientdev.com'
Warning: Error loading available mumble servers

 > The remote name could not be resolved: 'prbf2.cdn.ancientdev.com'
i dont know if i will mention above is important or no but after the intro i canbt hear the PR main music i can hear just buttons when you click on them

Please guys help me as soon as possible and thank in advance
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Old 2016-11-27, 11:55   #2
[R-DEV]Mineral
PR:BF2 Lead Designer
Supporting Member
PR Server License Administrator

Mineral's Avatar
Default Re: PR crash when connecting to server

Main menu is known bug. It seems something is blocking your from reaching our servers, make sure you don't have any firewall,vpn,proxy,anti-virus that is blocking your from reaching our update servers.

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Old 2016-11-27, 12:00   #3
Omarito
Default Re: PR crash when connecting to server

I have disabled my fire wall still same problem cleaning reources while connecting to deployment server
EDIT : I cant even create local co op server because its crashes
Omarito is offline
Last edited by Omarito; 2016-11-27 at 14:41..
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Old 2016-11-27, 15:51   #4
Omarito
Default Re: PR crash when connecting to server

any help ?
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