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Old 02-28-2008, 04:38 PM   #1
Gameserver Moderator

gazzthompson's Avatar
kicked for losing key packets..

keep getting kicked for losing key packets i did a search and i have done;

manually updated PB

done these including the pb_sleep 500, which kicked me even faster if anything

done this..

this aswell

and i still get lag and kicked by PB for losing key packets
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Old 02-28-2008, 06:34 PM   #2

Bullet Rush's Avatar
hmm ! well u fixed ur PB problems with that ! but ur main problem is from ur computer it self ! or lets say internet usage in the background ...

for example , if u have multiple user (home network) u might wanna ditch them for an hour , lol ... or ur downloading something in the background ! have an instant messaging software (msn , yahoo...etc) .... or lastly ur internet , call ur ISP amd figure out that with their tech's

hope i helped , im sure the guys will help as well !
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Old 02-28-2008, 06:36 PM   #3

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sry for the double post
hope this gets deleted !!
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Old 02-28-2008, 07:53 PM   #4

Liquid_Cow's Avatar
Does it happen every time? How long into the game does it happen? Have you recently added or upgraded any anti-virus, anti-spyware, or firewalls?

I've had this happen to me twice, first time was thanks for Zone Alarm and PB not getting along. The second time was thanks to the new security features of Vista on my brand new machine (took me a week to play PRM on my brand new gaming laptop, man that was frustrating).


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Old 03-01-2008, 09:34 AM   #5
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Quote:
Originally Posted by Liquid_Cow View Post
Does it happen every time? How long into the game does it happen? Have you recently added or upgraded any anti-virus, anti-spyware, or firewalls?
every time... fairly long maybe 30 mins, no upgrade to anti-virus or firewalls
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Old 03-01-2008, 12:36 PM   #6

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From PB's website:

Quote:
Since the new components have been installed, I now get kicked from PunkBuster servers for "handshaking failed" or "Losing Key Packets", how can I fix that?

Some other software programs such as virus scanners, firewalls and Internet security software packages are suspicious of any new services and kernel drivers when they are first released. Some of these will block our new components thereby causing the "Losing Key Packets" kicking. Until these various packages are updated to correctly identify PnkBstrA.exe, PnkBstrB.exe, and PnkBstrK.sys as components of the PunkBuster Anti-Cheat System, players who experience PunkBuster kicks due to these conflicts need to either manually adjust the settings of the other software running on their system or disable the other software while playing on PunkBuster enabled servers. The new PunkBuster components make use of network resources and also frequently update files in the Windows system folders. This activity triggers warnings or blocks by some other security programs, some of which consider all unknown programs as threats or malware. Our new components are simply extensions of the existing PunkBuster system using new services and kernel software drivers, and are each signed with Verisign / Authenticode digital signatures for verifiable authenticity purposes. Most major security packages do not block our new components; users with other software that causes these conflicts should contact the vendor of their security package and request an update to correct this conflict.
Try running your game with your all your "anti" softwares turned off, one at a time, and see if things change. This has been a pretty common problem since PB began to install a service on our computers which run all the time. The service "sleeps" while the computer is turned on, doing nothing, but when the game turns on the service activates and starts working, which looks a lot like a virus.

If that does not help I suggest going to PunkBuster Online Countermeasures and digging through the FAQ's for PB there. If you still cannot find the problem you can submit a trouble ticket with PB and see if they can help you.


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