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Old 01-16-2008, 09:19 PM   #1

BloodBane611's Avatar
VoIP causing connection Issues

I have a plantronics Audio 650 USB headset. It works great over TS, and when I can connect to a server with VoIP on it works great. Unfortunately, much of the time when I have VoIP activated (in PR, not TS), after connecting to a server and reaching the kit selection screen, I get the "There is a problem with your connection" message, and I am disconnected in 10-15 seconds. Hitting Esc has not solved this for me, and my google-fu as well as searches on these forums have turned up nothing.

So far the remedies I have tried:
Connecting to the rear audio i/o ports instead of using the USB plug - No dice
Reinstalling BF2 and PR - also no dice
New drivers for my Realtec ALC888 integrated audio- again, no dice
Disabling BF2 VoIP - this works, but is an unacceptable solution.
I have found no correlation between servers, maps, or background programs (such as fraps and widescreen fixer)

I have a Dell Inspiron 531 with the following specs:
AMD Athlon 64 X2 5000+ (2.60 ghz)
3 GB of 667 MHz DDR2 SDRAM
Realtec ALC888 7.1 channel integrated audio
Plantronics Audio 650 USB headset
GeForce 8400 256 MB

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Old 01-17-2008, 09:28 PM   #2

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So here's what it looks like when I join a server and it doesn't allow me to load:


It'll sit like that for about 10 seconds, then send me to menu and give me a disconnect error. So anyone know what the deal is?

Those stars (one is circled above) above the flags stay there the entire time, so I'm assuming the screen is frozen.

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Old 01-19-2008, 12:34 AM   #3

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try switching off EAX in the audio options

Quote:
so I'm assuming the screen is frozen
can you move the mouse?

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Old 01-19-2008, 12:56 AM   #4

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Quote:
can you move the mouse?
*Face Smack* Yes. So that's not frozen.


After some more research I've got another interesting fact: I can always connect to TCombat, but basically every other server I get the above problem. And my VOIP works fine on TCombat.

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Old 01-19-2008, 01:19 AM   #5

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how about this one:
Quote:
Originally Posted by SnipingCoward View Post
try switching off EAX in the audio options
maybe you can also bring down the console and see if something wierd shows up
like "cannot load..."

i also might suggest switching off the onboard sound in the bios or using that muvixer tool some other mentioned

edit: are you sure it depends on the server and not on the map?

Got a PROBLEM? Check this: Project Reality Detailed Installation Guide

"Hello, IT! ... Yes, have you tried turning it on and off again?"

Jonny: "LAT rockets are anti-infantry"
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Last edited by SnipingCoward; 01-19-2008 at 01:25 AM.
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Old 01-19-2008, 10:24 AM   #6

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I've found a bit of a fix: Restart my comp whenever I start getting connection issues, and so far I've been able to connect with no problems after that.

I've gotten in on the same map on different servers, and sometimes I'll lose connection , other times not. I didn't get any weird console messages, so I still don't know what's going on. I guess I'll be doing a lot of restarting.

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Old 01-19-2008, 10:44 AM   #7

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restarting - is good - but sounds like a) overheating b) not enuff ram

Got a PROBLEM? Check this: Project Reality Detailed Installation Guide

"Hello, IT! ... Yes, have you tried turning it on and off again?"

Jonny: "LAT rockets are anti-infantry"
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Old 01-20-2008, 06:03 PM   #8

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So restarting worked the other day, but no longer does. I'm running 3 gigs of ram, although I guess overheating could be the issue.

Also, I've been able to get on some servers within less than 60 seconds of being booted from another, so that leads me to believe it is a software problem, not a personal hardware problem.

*Edit*

Confirmed, ran for more than an hour on TCombat with no VOIP problems at all, so it's not hardware.

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Last edited by BloodBane611; 01-20-2008 at 07:36 PM.
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Old 01-20-2008, 08:30 PM   #9

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here is another idea, pretty far off but:

if u run a firewall or anti-virus software or e.g. spybot

try switching them off

Got a PROBLEM? Check this: Project Reality Detailed Installation Guide

"Hello, IT! ... Yes, have you tried turning it on and off again?"

Jonny: "LAT rockets are anti-infantry"
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Old 01-20-2008, 09:52 PM   #10

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Hmmm....didn't even think about that. I'll give it a try.

By the way, thanks very much for the help, it has been invaluable, and I realize most people don't use their spare time to troubleshoot other people's comps. If we had karma on here you would get like +1000 from me.

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