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Old 02-03-2010, 02:11 PM   #1
Default Problems with PR V.9

So i preloaded .9, now i know i cant actually install it because of the password until friday but I opened the file to test is because i've had problems with opening past patches, it takes about 5-10 mins for them to open on vista. So when i try to open .9 is does the same and after about 7 mins when it finally opens my screen goes completely black and i have to use the power button to restart. Is this the password protection? it goes black so you cant install, or is it a problem im going to need to fix?
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Old 02-03-2010, 03:25 PM   #2
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[R-COM]thepalerider's Avatar
Arrow Re: Problems with PR V.9

No you should get an install window with a link directing you to the password web page when you click on it.
What are the sizes of your installers?
Mine are part 1 = 1,822,841 KB
part 2 = 1,673,741KB

"There's nothin' like a nice piece of hickory"

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Old 02-03-2010, 03:34 PM   #3

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Default Re: Problems with PR V.9

Quote:
Originally Posted by agse10 View Post
So i preloaded .9, now i know i cant actually install it because of the password until friday but I opened the file to test is because i've had problems with opening past patches, it takes about 5-10 mins for them to open on vista. So when i try to open .9 is does the same and after about 7 mins when it finally opens my screen goes completely black and i have to use the power button to restart. Is this the password protection? it goes black so you cant install, or is it a problem im going to need to fix?
I also have Windows Vista and it does take a minute or so to load the installer up (To get the setup window) however I have not experienced what you have experienced with the black screen problem you are getting.

Do you have "User Account Control" (UAC) on or off? Sometimes that helps and in Vista the screen will go black along with a prompt telling you if you want to continue opening a file for verification and safety. If your system is a little slow you may have to allow time for this to load. But disable UAC and see what happens. You never know, that maybe the problem.

Disable UAC:

1. Open Control Panel.
2. Under User Account and Family settings click on the "Add or remove user account".
3. Click on one of the user accounts, for example you can use the Guest account.
4. Under the user account click on the "Go to the main User Account page" link.
5. Under "Make changes to your user account" click on the "Change security settings" link.
6. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.
7. You will be prompted to reboot your computer. Do so when ready.
8. In order to re-enable UAC just select the above checkbox and reboot.
Hope this helps.

My favourite
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Old 02-04-2010, 07:13 PM   #4

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Default Re: Problems with PR V.9

hey guys.........i have the same problem a little bit different..................my screen doesnt turn black.....but the whole free space on my harddisk was gone and and error message appeared that i have not enough free space on harddisk....but at least there are more than 11gb free before i start the installer!!

any idea?? thanks
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Old 02-04-2010, 11:08 PM   #5
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Arrow Re: Problems with PR V.9

Psseg,
Run disk cleaner and defrag HD.

"There's nothin' like a nice piece of hickory"

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Old 02-05-2010, 06:31 AM   #6
Default Re: Problems with PR V.9

I have a similar problem, i also have Vista and am trying to open the first file which i preloaded, funny thing is i've been waiting well over 30 minutes now with nothing but a loading icon next to my mouse, the installer seems to refuse to open, any ideas?
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Old 02-05-2010, 06:41 AM   #7
Default Re: Problems with PR V.9

I have the problem that if i try to open the installer it says:FILES ARE CORRUPTED PLEASE TRY AGAIN!
then i tried again and the same happened,wtf?
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Old 02-05-2010, 06:42 AM   #8

Psseg's Avatar
Default Re: Problems with PR V.9

Quote:
Run disk cleaner and defrag HD.
THANK YOU ......THIS SOLVE EVERYTHING!!!!
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Old 02-05-2010, 06:43 AM   #9
Default Re: Problems with PR V.9

seriously i asked something and now i want an answer else im going crazy
Dominik520 is offline
Last edited by Dominik520; 02-05-2010 at 06:43 AM.. Reason: i wanted to add something
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Old 02-05-2010, 07:28 AM   #10

echo's Avatar
Default Re: Problems with PR V.9

Quote:
Originally Posted by Kieran View Post
I have a similar problem, i also have Vista and am trying to open the first file which i preloaded, funny thing is i've been waiting well over 30 minutes now with nothing but a loading icon next to my mouse, the installer seems to refuse to open, any ideas?
For some odd reason it takes a while in Vista for big files to open and dependant on your hardware I think it will take certain times for the installer to actually open. Just leave it open for an hour or so and see what happens.

Also did you disable UAC?

Cheers.

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