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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 04-16-2017, 10:28 AM   #1
SoniStan

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Default prbf2.exe has stopped working

Hey, I was having a problem with the game every time I launch the game it send the msg "prbf2.exe has stopped working".
I tried restarting my laptop but nothing happened it just kept doing the same. I left it for about 2mins. and when I tried again it worked but then I had problems with mumble even when I restart it nothing changes so I tried restarting the game and now it keeps sending the same msg when I try to launch it.
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Old 04-16-2017, 12:48 PM   #2
[R-CON]AlonTavor
PR:BF2 Contributor
PR Server License Moderator
Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by SoniStan View Post
Hey, I was having a problem with the game every time I launch the game it send the msg "prbf2.exe has stopped working".
I tried restarting my laptop but nothing happened it just kept doing the same. I left it for about 2mins. and when I tried again it worked but then I had problems with mumble even when I restart it nothing changes so I tried restarting the game and now it keeps sending the same msg when I try to launch it.
-On the launcher, click support and post the information.

-If you're not a regular gamer, you might have to install dx9.
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Old 04-17-2017, 06:51 AM   #3
SoniStan

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Default Re: prbf2.exe has stopped working

No I'm a regular gamer. currently I'm reinstalling the game and see what's gonna happen
Thanks anyways
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Old 04-17-2017, 03:05 PM   #4
xX-=Arrow=-Xx
Default Re: prbf2.exe has stopped working

I had this issue too. It weirdly turns out that I have to have my headphones plugged in to make the game be able to launch...
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Old 04-18-2017, 09:30 AM   #5
SoniStan

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Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by xX-=Arrow=-Xx View Post
I had this issue too. It weirdly turns out that I have to have my headphones plugged in to make the game be able to launch...
I don't use headphones

Quote:
Originally Posted by [R-CON]AlonTavor View Post
-On the launcher, click support and post the information.

-If you're not a regular gamer, you might have to install dx9.

Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7600)
      Architecture: 64-bit
   Current Culture: English (United States)
       Motherboard: Hewlett-Packard 17F9
         Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (Physical: 2, Logical: 4)
            Memory: 4.00 GB
      DIMM Modules: Bottom-Slot 2(under): 4.00 GB @ 1333 MHz
         Page File: 3.95 GB
    .NET Framework: 4.5, Runtime: 4.0.30319.17929

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics Family
   Display Mode(s): 1366 x 768 (32 bit) @ 60 Hz
    Driver Version: 8.882.2.3000
    Display Memory: 1024.00 MB
     Multisampling: 2, 4
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Speakers and Headphones (IDT Hi
 Primary Recording: Integrated Microphone Array (ID
  Open AL Renderer: Software
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: D:\Project Reality BF2
                    Free: 130.13 GB, Total: 160.00 GB, FS: NTFS, SSD: False
          Mod Path: D:\Project Reality BF2\mods\pr
                    Free: 130.13 GB, Total: 160.00 GB, FS: NTFS, SSD: False
     Profiles Path: C:\Users\Mohab\Documents\ProjectReality\Profiles
                    Free: 71.33 GB, Total: 100.00 GB, FS: NTFS, SSD: False
    Update DL Path: C:\Users\Mohab\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 71.33 GB, Total: 100.00 GB, FS: NTFS, SSD: False
   Update Log Path: C:\Users\Mohab\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 71.33 GB, Total: 100.00 GB, FS: NTFS, SSD: False

Game Information
----------------
    Installed Mods: pr
       Current Mod: pr
           Version: Standalone - 1.0
        PR Version: 1.4.1.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: #Sokolov_
              Type: Online
        View Intro: True
        Fullscreen: True
      Display Mode: 1366x768@60Hz
Display Mode Valid: True
   Graphics Scheme: Medium
     Multisampling: Off
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Medium
  Lighting Quality: Low
   Dynamic Shadows: Medium
    Dynamic Lights: Medium
 Texture Filtering: Medium
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
I use a Radeon HD 7470M GPU
Also I reinstalled the game but nothing changed it keeps giving that same error "StackHash_4c0d"
http://imgur.com/a/mgQ2C
http://imgur.com/a/mki0j
http://imgur.com/a/NdtKj
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Last edited by SoniStan; 04-18-2017 at 10:15 AM.. Reason: typo + more info.
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Old 04-18-2017, 02:12 PM   #6
[R-CON]AlonTavor
PR:BF2 Contributor
PR Server License Moderator
Default Re: prbf2.exe has stopped working

Tried without antivirus?

Sure you got directx9 redistributables?


Try making a new Windows user with nothing on it and see if it works.
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Old 04-19-2017, 10:19 AM   #7
SoniStan

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Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by [R-CON]AlonTavor View Post
Tried without antivirus?

Sure you got directx9 redistributables?


Try making a new Windows user with nothing on it and see if it works.
Thanks for the help, it worked when I disabled Avast Shields but I'm having a problem with mumble it doesn't work even after restarting while in-game any ideas ?
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Old 04-19-2017, 10:54 AM   #8
[R-CON]AlonTavor
PR:BF2 Contributor
PR Server License Moderator
Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by SoniStan View Post
Thanks for the help, it worked when I disabled Avast Shields but I'm having a problem with mumble it doesn't work even after restarting while in-game any ideas ?
that's way too vague. Alt Tab and open mumble from the tray after joining a server and spawning in. Check the mumble console
Does it "link to prbf2"?
Does it connect to the server?
Did you set it up properly (Configure -> settings)
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Old 04-19-2017, 11:31 AM   #9
SoniStan

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Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by [R-CON]AlonTavor View Post
that's way too vague. Alt Tab and open mumble from the tray after joining a server and spawning in. Check the mumble console
Does it "link to prbf2"?
Does it connect to the server?
Did you set it up properly (Configure -> settings)
It links to prbf2 but doesn't connect to the server.
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Last edited by SoniStan; 04-19-2017 at 11:39 AM..
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Old 04-19-2017, 12:08 PM   #10
[R-CON]AlonTavor
PR:BF2 Contributor
PR Server License Moderator
Default Re: prbf2.exe has stopped working

Quote:
Originally Posted by SoniStan View Post
It links to prbf2 but doesn't connect to the server.
Close the game, Go to Project Reality BF2\mods\pr\bin\PRMumble
Run prmumble.exe

Server->Connect->Add new
IP 212.227.53.118
Port 64740
Fill in username and label with whatever, connect to it
Post mumble console log
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