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PR:BF2 Support Help and support regarding PR:BF2 installation and in-game issues

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Old 08-05-2013, 11:18 AM   #11
KPECTOK
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

Quote:
Originally Posted by ChessKnight View Post
I had the exact same startup issue and PR 1.0 only works in non full screen mode. Any suggestions?

Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Professional  (6.1.7601)
      Architecture: 64-bit
          Language: English (United States)
       Motherboard: Dell Inc. 0880F2
         Processor: Intel(R) Core(TM) i7-3612QM CPU @ 2.10GHz (Physical: 4, Logical: 8)
            Memory: 16.00 GB
      DIMM Modules: DIMM0: 8.00 GB @ 1600 MHz
                    DIMM1: 8.00 GB @ 1600 MHz
         Page File: 15.90 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on Intel(R) HD Graphics 4000
                    Generic PnP Monitor on Intel(R) HD Graphics 4000
   Display Mode(s): 1920 x 1200 (32 bit) @ 59 Hz
                    1920 x 1080 (32 bit) @ 60 Hz
    Driver Version: 8.15.10.2653
    Display Memory: 2.06 GB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Creative Labs Inc. Software
 Primary Recording: Microphone (7- Logitech USB Hea
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: C:\Program Files (x86)\EA GAMES\Battlefield 2
                    Free: 11.24 GB, Total: 119.24 GB, NTFS
          Mod Path: C:\Program Files (x86)\EA GAMES\Battlefield 2\mods\pr
                    Free: 11.24 GB, Total: 119.24 GB, NTFS
     Profiles Path: C:\Users\wabouamin\Documents\ProjectReality\Profiles
                    Free: 11.24 GB, Total: 119.24 GB, NTFS
    Update DL Path: C:\Users\wabouamin\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 11.24 GB, Total: 119.24 GB, NTFS
   Update Log Path: C:\Users\wabouamin\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 11.24 GB, Total: 119.24 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.31.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: [OD-S]ChessKnight
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: True
      Display Mode: 1920x1200@60Hz
Display Mode Valid: True
   Graphics Scheme: High
     Multisampling: 8x
             VSync: False
   Terrain Quality: High
   Effects Quality: High
  Geometry Quality: High
   Texture Quality: High
  Lighting Quality: High
   Dynamic Shadows: High
    Dynamic Lights: High
 Texture Filtering: High
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: High
               EAX: True
did you tried what is said in the last steps? because it works... do is step by step carefully and it shall work
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Old 08-05-2013, 12:22 PM   #12
ChessKnight
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

Followed the instructions perfectly, still only works in windowed mode
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Old 08-05-2013, 03:19 PM   #13
KPECTOK
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

my only suggestion is wait for a new patch because they know what the problem is and now they are trying to fix it... at least you can play the game.
give the developers some time and they WILL fix it.
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Old 08-05-2013, 03:20 PM   #14
[R-COM]LITOralis.nMd
Lead Support Technician
Supporting Member
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

ChessKnight,
your report says:
Generic PnP Monitor on Intel(R) HD Graphics 4000

Do you have a discrete GPU?

If you do not have a discrete GPU, you need to significantly lower your graphics settings or PR will use up all your shared video RAm and then stall/crash .

If you have a discrete GPU, you need to make sure that PRLauncher, PRBF2.exe and PRMumble.exe are all set to use the discrete GPU and not the iGPU HD 4000.

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Old 08-06-2013, 08:16 AM   #15
ChessKnight
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

Lito, I can't believe it, it actually worked! I had the programs set on auto-select, but when I manually selected the discrete GPU, it worked.

Thanks dude...
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Old 08-09-2013, 11:33 PM   #16
whattheh3ll
PR Server License Moderator

whattheh3ll's Avatar
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

I come as a defeated man, as i have tried everyone's suggestions, but still i crash to desktop after intro screen.

specs:
Code:
System Information
------------------
  Operating System: Microsoft Windows 7 Ultimate  (6.1.7601)
      Architecture: 64-bit
          Language: English (United States)
       Motherboard: TOSHIBA Qosmio X505
         Processor: Intel(R) Core(TM) i7 CPU       Q 720  @ 1.60GHz (Physical: 4, Logical: 8)
            Memory: 4.00 GB
      DIMM Modules: M1: 2.00 GB @ 533 MHz
                    M2: 2.00 GB @ 533 MHz
         Page File: 3.99 GB
    .NET Framework: 4.0

Display Information
-------------------
 Display Device(s): Generic PnP Monitor on NVIDIA GeForce GTS 360M
                    Generic PnP Monitor on NVIDIA GeForce GTS 360M
   Display Mode(s): 1920 x 1080 (32 bit) @ 60 Hz
                    1680 x 945 (32 bit) @ 60 Hz
    Driver Version: 9.18.13.2049 (320.49)
    Display Memory: 1024.00 MB
     Multisampling: 2, 4, 8
               DPI: 96 (100%)

Audio Information
-----------------
  Primary Playback: Creative Labs Inc. Software
 Primary Recording: Microphone (2- Logitech G930 He
               EAX: True
           EAX 1.0: False
           EAX 2.0: True
           EAX 3.0: False
           EAX 4.0: False
           EAX 5.0: False
             X-RAM: False

Disk Information
----------------
      Install Path: d:\EA GAMES\Battlefield 2
                    Free: 25.27 GB, Total: 73.24 GB, NTFS
          Mod Path: d:\EA GAMES\Battlefield 2\mods\pr
                    Free: 25.27 GB, Total: 73.24 GB, NTFS
     Profiles Path: C:\Users\rob\Documents\ProjectReality\Profiles
                    Free: 178.73 GB, Total: 240.39 GB, NTFS
    Update DL Path: C:\Users\rob\AppData\Local\Project Reality\Project Reality BF2\Downloads
                    Free: 178.73 GB, Total: 240.39 GB, NTFS
   Update Log Path: C:\Users\rob\AppData\Local\Project Reality\Project Reality BF2\UpdateLogs
                    Free: 178.73 GB, Total: 240.39 GB, NTFS

Game Information
----------------
      CD Key Valid: True
    Installed Mods: bf2, pr, xpack
       Current Mod: pr
       BF2 Version: BF2 1.5
        PR Version: 1.0.34.0
          Language: english
   Debug Available: False
     Large Address: True
Supported Hardware: None

Profile Information
-------------------
      Profile 0001: whattheh3ll
              Type: Online
 Last Used Profile: True
        View Intro: True
        Fullscreen: False
      Display Mode: 1280x1024@60Hz
Display Mode Valid: True
   Graphics Scheme: Low
     Multisampling: 8x
             VSync: False
   Terrain Quality: Low
   Effects Quality: Low
  Geometry Quality: Low
   Texture Quality: Low
  Lighting Quality: Low
   Dynamic Shadows: Low
    Dynamic Lights: Low
 Texture Filtering: Low
    Audio Provider: Software
    Provider Valid: True
     Audio Quality: Medium
               EAX: True
Any suggestion would be greatly appreciated. running McAfee AntiVirus plus, made sure the firewall gave all 3 applications full internet access, and turned off netguard.
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Old 08-10-2013, 11:56 AM   #17
KPECTOK
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

step 1: DEACTIVATE antivirus+firewall.
step 2: do as i said in the beginning.
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Old 08-10-2013, 11:00 PM   #18
whattheh3ll
PR Server License Moderator

whattheh3ll's Avatar
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

Alright, i unistalled everything: PR, mumble, punkbuster, bf2. Deleted all files under documents (Battlefield&&projectReality), user\rob\appdata\local\projectReality.

Turned off McAfee Virus scanning and Firewall, went to control panel and turned off windows firewall(managed by mcafee).
steps: (not an exhaustive list, there were reboots involved along the way)
rebooted
installed BF2, 1.4, 1.5
installed pr1.0
updated all pr1.0 updates
verified that bfpr.exe/prlauncher.exe/prupdate.exe all windows 7 compatible
verified all executable will run as administrator
ran PRLauncher.exe
set video to 1024x768
edited video.con files for default&&001 to have 1280x1024 video settings, per your instructions from the beginning of this thread.
launched PR,(ef yeah, it seemed to work)
loaded into a server
disconnected
ran PRLaucher
changed video display mode to 1920x1080@60hz, fullscreen checkbox, UNCHECKED.
select play
intro video launches
pr error clear cache, what ever the standard message is, should have it memorized by now :*(

and now i have to wait for some time, about an hour, because of the ungraceful exit from pr/ea login
"1004: error connecting to the server.(10061)"

So any other suggestions, or should i just play in 1024x768 mode

p.s. thanks for trying to help resolve this for me and others.
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Last edited by whattheh3ll; 08-10-2013 at 11:10 PM.. Reason: thanks
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Old 08-11-2013, 12:04 AM   #19
ConscriptVirus

ConscriptVirus's Avatar
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

whats your setup like? laptop connected to external monitor? Did you disable your laptop screen before playing? Based on your Support Info, I think the game is detecting two screens: the 1920x1080 and the 1680 x 945 and the 1680x945 is probably the one causing issue. So if you can try disabling the laptop monitor (ctrl+F2 or F3 or closing the lid), it might work.


"These things we do that others may live"
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Old 08-11-2013, 01:07 AM   #20
whattheh3ll
PR Server License Moderator

whattheh3ll's Avatar
Default Re: How to solve Startup problems with PR1.0 in 5 Steps

i'll try that next. After the initial success, then failure, i've been unable to relaunch pr with the prescribed setup again. so back to unistalling/reinstalling. this time i cleared out regedit. i'll try disabling my second monitor for this.
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